Durgesh Prasad

Durgesh Prasad Email and Phone Number

Program Manager @ IDC Technologies Solutions Pvt Ltd
Pune, MH, IN
Durgesh Prasad's Location
Pune, Maharashtra, India, India
Durgesh Prasad's Contact Details

Durgesh Prasad work email

Durgesh Prasad personal email

n/a
About Durgesh Prasad

An engineering graduate in electronics and telecommunications with an MBA in project management and more than 20 years of progressive experience in the IT industries with domain expertise in Business development, Project management, Customer management, Service Delivery operation (Planning, Implementation, Supervision, and Coordination), Team management, Vendor management as well as expertise in Managing clients both in-house and remote support team, vendors/channel partner expansion etc.

Durgesh Prasad's Current Company Details
IDC Technologies Solutions Pvt Ltd

Idc Technologies Solutions Pvt Ltd

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Program Manager
Pune, MH, IN
Website:
idctechnologies.com
Employees:
2730
Durgesh Prasad Work Experience Details
  • Idc Technologies Solutions Pvt Ltd
    Program Manager
    Idc Technologies Solutions Pvt Ltd
    Pune, Mh, In
    View
  • Idc Technologies Solutions Pvt Ltd
    Program Manager
    Idc Technologies Solutions Pvt Ltd Jul 2017 - Present
    India
    View
  • Wipro Limited
    Program Lead
    Wipro Limited Feb 2011 - 2017
    Pune Area, India
    Client: - Mahindra & Mahindra Ltd, Bajaj Allianz, ESIC, Tata YazakiBosch,Spicer India Ltd,Lear Automotive,Accelya Kale ConsultancyEagle BurmanJob Profile:-OperationsProject ManagementCustomer MnagementC-SATBusiness DevelopmentTeam ManagementDelivery Excellence etc...
    View
  • Hp Storage India
    Partner Account Manager
    Hp Storage India Nov 2007 - Feb 2011
    Mumbai Area, India
    Operational Efficiency, Customer Satisfaction, Partner Resource Skills Management, Partner Development, Key client Management, Customer complaints & partners escalation, PMMS (Performance Measurement and Metric Scorecard) Analysis & TCE Analysis
    View
  • Hcl Infosystems Ltd.
    Product Specialist
    Hcl Infosystems Ltd. May 2005 - Nov 2007
    Chennai Area, India
    Service Centres Operation, Key client Management, Explore business opportunity, Spare planning & stock audit quarterly, Engineers & Partners education training, Monthly Technical & Soft Skills training, Customer complaints & escalations management, Vendor co-ordination etc..
    View
  • Pages Consultancy Pvt.Ltd.
    Senior Customer Support Executive
    Pages Consultancy Pvt.Ltd. Aug 2001 - Apr 2005
    Kolkata Area, India
    Preventive maintenance and troubleshooting of warranty/Contract/Trade unit. Trouble shoots & maintenance of PC & Notebook. Customer complaints & escalations. Telephonic Technical support to the engineers. Technical file, escalation file & Problem-Solutions file to improve the Engineers capability & internal training. Handling critical & escalation calls. Planning buffer to provide prompt support to customer. Monitoring Daily call report (DCR). Product training & process for new team members. Preparing project report and documenting each process. QC of the new part delivered & also defective returned from customer.
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Durgesh Prasad Skills

Vendor Management Project Management Requirements Analysis Management Operations Management

Durgesh Prasad Education Details

Frequently Asked Questions about Durgesh Prasad

What company does Durgesh Prasad work for?

Durgesh Prasad works for Idc Technologies Solutions Pvt Ltd

What is Durgesh Prasad's role at the current company?

Durgesh Prasad's current role is Program Manager.

What is Durgesh Prasad's email address?

Durgesh Prasad's email address is du****@****ies.com

What schools did Durgesh Prasad attend?

Durgesh Prasad attended Ulyanovsk State University, Advanced Institute Of Engineering And Management, Bangalore University.

What skills is Durgesh Prasad known for?

Durgesh Prasad has skills like Vendor Management, Project Management, Requirements Analysis, Management, Operations Management.

Who are Durgesh Prasad's colleagues?

Durgesh Prasad's colleagues are Sanjay Chaudhary, Ananya J., Neerja Gupta, Neetu Kushwaha, Nabee Rasool, Md Shahjad Ali, Harish Mandadi.

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