Durrock Knox Email & Phone Number

New York, United States

New York, United States

Baltimore, Maryland, US

• Delivering results-driven marketing and creative ops solutions for small to mid-sized and early-stage tech, SaaS, and non-profit clients. Proven success in leading project strategy, from conception to execution, and.
• Led a successful website migration and comprehensive revamp, significantly increasing clickthrough rates and submissions to key organizational programs and intake forms. Developed standardized landing page templates.
• Produced Email templates based on Figma designs and orchestrated Braze canvases, for healthcare promotional email/in-app campaigns.

Jersey City, New Jersey, US

Cambridge, Cambridgeshire, GB

Supporting paid growth strategies and demographic research for Mental Health Support in US Markets.

Austin, TX, US

• Projects: HarperCollins.com | NYC | 2023-2024
• Developed assets and executed daily targeted promotional e-commerce email campaigns via Sailthru.--Dave.com | LA | 2022-2023
• Provided support to the CRM team on Braze campaign operations and template development, supporting the successful execution of lifecycle and batch campaigns across email, push, and in-app channels, reaching over 17.

New York, New York, US

Led Fox's CRM Marketing team in migrating streaming apps' (Fox Now, Fox Nation, Fox News) campaigns from Salesforce Marketing Cloud to Braze. Established new creative specifications for Braze assets, adapted 40+ dynamic templates from AmpScript to Liquid, and partnered with engineers to streamline website-to-email updates through API integration.

Palo Alto, California, US

Consulted growth leadership on Braze campaign production, data hygiene best practices, and optimized JSON API data formatting for personalized user content. Supported the creation and execution of assets for hundreds of multi-touch/triggered campaigns, orchestrating complex user journeys across email, in-app, and push channels with a reach exceeding 10.

Santa Monica, California, US

Spearheaded multiple lifecycle automation initiatives targeting SMBs through Snapchat's Ad Manager app, achieving a 30%+ increase in prospect engagement with B2B representatives. Successfully developed and launched the "OhSnap" newsletter, reaching approximately 300,000 SMB users via Pardot and significantly driving adoption of new features within this.

Santa Monica, California, US

Led the successful launch of Headspace Health's Blue Cross Blue Shield-CA customer onboarding journey, overseeing the development and curation of personalized content delivered through Braze across email, push, and in-app channels. This initiative guided over 2 million members through a 30-day trial. Role phased out upon Headspace's merger with Ginger in.

San Francisco, California, US

Partnered with the founding team during the app's Early-Stage to lead a strategic migration from Hubspot to Braze, unlocking granular data insights that fueled the development of sophisticated personalized onboarding campaigns. These campaigns successfully acquired 150,000+ new users with a 22% conversion rate to monthly active users within 6 months..

New York, NY, US

Managed Bloomberg Live Experiences' global registration web properties (Wordpress) and automated event communications (Eloqua). Collaborated with marketing teams worldwide to produce localized email and landing page content (Stensul) for event promotion across 12 markets and 4 languages.

San Francisco, California, US

Engineered and optimized high-impact new account sign-up abandonment and win-back programs within Braze, reaching an audience exceeding 1 million users. Utilized Looker to monitor key drop-off points in the sign-up funnel, collaborating with engineers to create behavior-based API events for targeted, dynamic email, push, and in-app communications.

Richmond, Victoria, AU

Supported the CRM migration from CheetahMail to Eloqua, significantly contributing to a highly effective 2017 fundraising season. This included a localized IP warming campaign across seven countries and five languages via Eloqua, reaching over 5 million members and donors.

New York, New York, US

Developed and implemented email marketing campaigns through Marketo, targeting thousands of runners during the 2016 marathon season, including participants of the TCS New York City Marathon in November 2016.

New York, New York, US

Coordinated the development and execution of Marketo email campaigns and print house ads, reaching 2 million subscribers across 20 financial publications under Arizent (formerly Sourcemedia). Leveraged XMPie for variable data printing to optimize sell sheets and direct mail campaigns.

New York, US

Sourced materials and managed construction and merchandising teams to execute retail point-of-sale counter builds, print graphic displays, and showroom resets for prominent brands such as Havaianas, Jockey, and Faberge, resulting in successful showcases at the 2014 New York Market Week.

US

Designed digital graphics and filmed celebrity interviews for Ebony.com

Plano, TX, US

Awarded FedEx Corporate Beacon Award for excellence in managing direct mail, sign/graphic, and variable data printing projects. Successfully executed automated print workflows at multiple production hubs in Maryland and Pennsylvania using Oce, Canon, Xerox, and Fiery systems.

Las Vegas, NV, US

Served as a self-monitored kiosk keyholder - maintaining inventory and day to day operations while pitching, demoing, and selling products under Guthy-Renker such as Proactiv and Sheer Cover to mall pedestrians.