Dušan P. Email & Phone Number

Bratislava, Slovakia

Bratislava

Bratislava,

Bratislava

communication with IT contractors

Bratislava

Project CSOB (Prague) - Portal for clientsOctober 2012 – 04/2013Portal preparation for clients Czech CSOB bankProject PKP Wusttenrot (Prague) - Portal for clientsJuly 2011 – 04/2013Project Wustenrot - Insurance billing system and Project PKP - Portal for clientsPosition Senior consultant and analystI’m responsible for the new application on this products, which will be offered by Wustenrot on their pages in next days.I’s a PKP application - portal for clients and advisors, which will be used by internal/external advisors and clients to confirm the status of their contracts – or insured event notification.- developing of complex vision of the business process- functional model of application- Monthly data analysis- Reports for billing- client supporLINK: https://pkp.wuestenrot.cz/PKP/CRM system for bank and insurance companyJuly 2009 – July 2011Position Business consultant and AnalystProject was intent on taking over and implementation of customer's requirements. My main responsibility in the project was the consultant and analyst work for the prepared solutions applied to CRM.My responsibility was to define the way of implementing solutions to CRM system.- analyses of impact on functional processes- developing of complex vision of the business process- functional model of application- interconnection of all models to one entity- preparation of presentations for customers- online campaigns - Criteria/time management/segmentsProject Vseobecna zdravotna poistovna SRFrom 11/2008 to 07/2010 Position IT Consultant for insurance systemProject was intent on taking over and implementation of customer's requirements. My responsibility was to define the way of implementing customer requests.Project Wustenrot - Insurance billing systemFrom 07/2011 to 01/2013Position Senior consultant and analystResponsible for the part of StarINS system ( fund module).

Work on project to develop system for KB Euro in Czech republic. Analyse of proceses in bank and their restructulisation. Leader of analyses team. Work tasks delegation between team members.• Work tasks preparation for quartal,• Project tasks source management,• Project documentation,• Analytical sugestions,• Reporting

In Ceská pojistovna I worked as chief analyst. I was focused on analytical element based on RUP and UML methodics. My responsibility was to delegate work tasks between team members. Working as a member of 10 people team in complex project JOK • Gathering, Analyzing requirements of the IT system structure, • Drawing UML diagrams: Use Case, Activity, Class diagrams, Sequence diagram,• Writing parts of the control processing• Project tasks source management• Project documentation• Reporting• Project plan

Ceská pojistovnaPosition on project: Senior analyst & Business analystProject time: 8.monthsDevelopment of the software for Ceska pojistovna company in Internet environments, Writing analyses and design users screens.Working as a member of 15 people team in complex project JOK - PPO• Gathering, Analyzing requirements of the IT system structure, • Drawing UML diagrams: Use Case, Activity, Class diagrams• Design and description users screens with Eclipse program

Data analysis, process map creating, benchmarking software and creating software.Within 2 years I was programmer and analyst. I worked as analyst on two projects :Ministry of transport, post and Telecomunications of SR(MTPT): the first project was oriented on optimalization internal process in MTPT. I was working on individual parts of this system.•Data analysis and optimalization process,•Process map creating and benchmarking software,•Communication with client.Second project was internal CRM system. •Gathering, Analyzing requirements of the IT system structure, •Drawing UML diagrams: Use Case, Activity, Class diagrams,•Design and description users screens with MS Visio program