Brand Activation & Strategic Sales

Responsible for Brand Activations (Times of India Group) for Madhya Pradesh & Chhattisgarh.Responsibilities include Brand Building , ATL, BTL,Profitability, new client development.Enhancing the Client Experience by creating new and unique concepts for business development.Responsible for All verticals created business for Times of India Group.Identifying growth opportunities and providing seamless execution of Events & Exhibitions to response clients across Madhya Pradesh & Chhattisgarh.

Responsible for Airtel Own Retail Store(COCO) Rollout in Punjab.Enhancing Customer Experience and Store Profitability being the key result areas.Manpower Planning and Recruitment.Responsibility of Gross Ads , Revenue Growth , Store ROI ,New Store roll outs , Expansion of Modern Trade and Alternate Channels Identify growth opportunities through new revenue streams and business opportunities.

Managing the Retail Channel.( Vodafone Mini Stores)Managing the Postpaid business of West Delhi TerritoryOther Kpi’s include handling Customer Service & Quality of the Zone.Customer service included end to end customer satisfaction with high focus on Customer experience and delight.Churn Reductions was one of the most important KPI’sQuality based local and National Audits with proper Manpower Utilization.Successfully managing and ensuring wide distribution of products through effective market penetration, brand promotional activities and programsDevising plans/strategies for enlarging the core market base of the company based on market research data while monitoring competitor strategy and building counter strategies to increase the market share of the companyDeveloping strategies to enhance customer relations through formal and informal channels, building cordial relationship through regular interactions & apprising them with organization’s value propositions.Building and maintaining healthy business relations with corporate customers (Voice and Data Cards on Post Paid platform), key govt. institutes, thereby enhancing customer satisfaction matrices by achieving delivery & service quality normsMaking effective contributions in manpower planning, recruitment of staff members and regularly monitoring their performance levels to ensure highest efficiency levelsHandling the retail operations for the Vodafone Essar of the modern retails chains like The Mobile Store, Hotspot, Go Mobile, and Vishal Retail & Future Axiom.Undertaking Key Account Management, Visual Merchandising, Branding and Brand PositioningImparting product and sales training to the manpower for effective brand campaigning & sales and monitoring their performance.Inventory and Product mix Management

In charge of devising, developing, and implementing strategic sales & marketing operational plans for Organized Retail Business in East and Central Delhi. Analyse industry trends, and train sales staff on target client base development. Implement and revise processes as needed to improve efficiency.Responsible for Acquisition(Retail and Corporate clients) including GSM & CDMA technology with all product lines( Mobile,Fixed Wireless Phone,Data Cards).Successful launch of GSM Service in Delhi.Profitability, Acquisition and Customer Experience being the most important Areas.Monitoring the customer Quality by administering Address Verification Failure and 1-2-3 Bill DefaultResponsible for managing the Retail store and assuring that manpower, infrastructure and desired store ambience are available.Appointment & training of channel and develop them to achieve desired market share, also enhancing channel ROI & store productivity and ensuring process compliance.Managing inventory pipeline and assuring ready availability of products as per the market demand. Carrying out the task of managing inventory and product mix.Conceptualizing visual merchandising displays, windows & design of retail outlets for the maintenance of brand image.

As a Management Trainee was trained into different departments of Sales and Marketing Functions.