SDM in AWS Security Operations building tooling to support security incident response and security workflows.

Improving the customer experience through operational excellence. Operating a global incident management team responsible for automated detection and resolution of customer impact for AWS.

Served Active Duty (2006 – 2009) and currently in Reserves leading a CG Cyber team responsible for data analysis, architecture, and customer support. Previously held role as Communications Officer, leading a technical team providing intelligence analysis, secure information management, tactical communications operations and personnel security clearance processing. Provided leadership as Iraq Campaign veteran with sea time experience, working with other US Armed Forces and coalition forces. Experience handling incidents with Incident Command System (ICS). **Active Top Secret clearance with full scope poly, US Citizen.

https://www.washington.edu/techconnect/

Assistant Director responsible for managing four functional areas and multiple programs, products and services, including IT Service Management, content services, analytics, data analysis, website platform, technical writing, training, user experience design and product marketing, within a software development and information technology service organization providing products to the entire UW research community. Direct team outcomes to improve researcher productivity and access to information and activities vital to the research lifecycle. Communications and Content Services Manager June 2014 - October 2014. Promoted to Assistant Director with greater responsibility and additional functional coverage.

Provided leadership as Digital Strategy Project Manager developing internal and external digital assets for Port of Seattle. Maintained critical assets to support international travel with ~30M visitors per year to Seattle. Delivered digital strategy direction on enterprise-wide technology development project teams.Other position held: Corporate Communications Project Manager.