Dustin Barnett Email and Phone Number

-Manage multiple Community Association Boards.-Manage multiple properties Capital Projects, budgets, work orders and insurance claims against the property.-Responsible for all common area capital projects (from scheduling estimates, developing a service schedule, maintaining proper communication between Board and contractor.)-Responsible for scheduling preventative maintenance on all mechanical devices within the building.-Acts as a liaison between condo owners and the Board.-Provide insight to new technologies and business practices.-Manage the physical and financial performance of the property in accordance with the established budget and company policy.-Analyze and deliver accurate financial and operational performance reports monthly to Board members.-Responsible for all payments to the property, accuracy of invoices submitted and quality of work provided to the property.-Responsible for accuracy of owners accounts and ensuring that the bylaws are being enforced on a daily basis.-Responsible for all work order request.-Coordinate contractor work with maintenance and resident.-Ensure property is in compliance with Federal, State and Local laws.-Walk property daily to ensure common areas and grounds are kept.-Completed Bylaw amendments, downsizing/increasing of Board and transition of property from developer to Association.

● Responsible for building and maintaining a community that ensures resident service expectations is met. ● Responsible for work performance of one leasing consultant, one assistant manager maintenance supervisor and one maintenance technician.● Motivate, engage and coach a team to effectively market, lease and operate at levels that exceed expectations. ● Establish and maintain a thorough knowledge of the local market● Lead the team to adapt to changing market dynamics to stay ahead of the competition. ● Manage the physical and financial performance of the property in accordance with the established budget and company policy.● Analyze and deliver accurate financial and operational performance reports weekly to the owners of the property.● Responsible for weekly updating LRO, walking all move-outs for damages, walking all move-ins for readiness.● Responsible for Accounts payable/Accounts Receivable. ● Responsible for all work order request, service scheduling and follow-ups.● Coordinate contractor work with maintenance and resident.● Collections of delinquent rent and eviction process.● Walk property daily to ensure common areas and grounds are kept.● Ensuring all applicants are vetted properly before submission of application and processing applications for prospective residents.

● Responsible for accounts payable, and received, scheduled billing for all residents, and accuracy in all invoices received. ● Responsible for work performance of one leasing consultant, two housekeepers and one porter.● Average 100 accounts receivable invoices per week and average 35 accounts payable per week.● Property has 3 different type of schedule billing/resident: conventional leases, government leases and corporate leases.● Developed proposals for all property projects. Schedule work with vendor and process all invoices after work is completed. Average 1-2 projects per month.● Submitted work orders, following up with work orders and ensuring work orders are done in timely manner. Average 30 work orders a week.● Assisted in leasing units, marketing and shop all local competition quarterly.● Processed all move-ins, ensure accuracy in all leasing paperwork. Average: 2 conventional, 12 government and 6 corporate business move-ins per month.● Follow-up with house cleaning staff daily to ensure work has been completed and quality service emails sent to all recipients of housecleaning.● Stand in for Property Manager as needed

PARK FOREST APARTMENTS May 2015- PresentBookkeeper/Assistant Manager• Input rental payments into the computer, assisted in the monthly narrative, assist in the monthly closeout, generate and process all rental renewals. Collect delinquent rental payments from residents. Sue residents that fail to pay monthly rent.• Ensure that the monthly/yearly budget is on track, assist in reforecasting and register all new vendors with the property.• Receive/review resident complaints and serve all residents in violation of their lease. • Enter all invoices into SiteTools for payment and submit all bank deposits to corporate through Genie.• Completed Monthly Variance Report, Capital Expenditure Report and Marketing Analysis Report.

• Answer resident request for maintenance service, assign techs to jobs, and maintain all paperwork for maintenance department. • Contact vendors regarding service, resolve resident conflict, and insert proper data into OneSite regarding maintenance work. Maintain budget for maintenance department. Manage techs daily work load.

• Assist in fitness goals of clients, establish new prospects through outreach and provide customer service for existing clients, provide nutritional tips and create workout plans. • Sale personal training, maintains weekly and monthly quotas. Developing sales strategy to implement to grow client base.

● Developed and maintain Standard Operating Procedures (SOPs) for business operations, served as POC and liaison with business contacts, prepared biweekly payroll.● Maintained budget for business expenses, updated position descriptions, scheduling, prepared travel arrangements for ten employees, joining my manager at seminars and creating new business opportunities through networking events.

● Liaison between my area of coverage, Washington, D.C. (415 client base area) customers and services of company. Make calls to recommend new services, reschedule appointments, generate sales, recruit new customers, create contracts for customers, maintained payment schedule/collections for customers, and make visits to customer’s pool location to see condition of pool and satisfaction of service.● Clean, service and maintain client’s pool. Balance water chemistry and service filtration systems.

● I effectively studied, implemented and developed JAVA Programming within a business atmosphere.● Received mentor-ship in understanding basic JAVA fundamentals.

Assisted with the Sound Mind Sound Body Football Camp, developed a contact list for college recruitment for all Div.1, Div.1-AA, Div.2 colleges within a 150 mile radius of Washington, D.C., solicited coaches for player recruitment also with player’s parents for signing up for camp.

• Processed season ticket holder calls regarding tickets, sign up potential season ticket holders, worked directly with customers with issues on game day or available tickets and answer question regarding the purchasing of tickets or transfer of tickets. • Worked will call on game days.

• Gained experience in the sport of golf and the business around it. I spent time learning the business behind a food service associated with a sporting service. • Assisted in golf tournament banquets; dealt directly with customers purchasing of food; tee-times; pro shop gear and overall knowledge of the course.