At the 1st company I bought, we grew ARR 20X, upped margins by 50%, dropped employee turnover from 25% to 1.5% and boosted customer retention from 40% to >90%. Building amazing teams for this kind of transformation is my #1 motivator. I’m a seasoned middle-market executive who understands the POV of all key stakeholders at a company. How? I’ve worn every hat you can imagine: from middle-market CEO to board member to PE operations professional. And I’ve worked through dozens of mergers and acquisitions.My Persistently co-founder Erik and I have been best friends for 25 years. We’re leveraging our 4 decades of experience leading, transforming and selling businesses across more than a dozen organizations to now help others build the playbook that can accelerate their growth.. Erik and I know what it takes to guide an everyday company through the transition to their next level of growth. Our job is to help everyday leaders weave continuous improvement into the fabric of their company, by creating:A clear visionA scalable, adaptable execution engineAn inclusive and empowering workplaceTo learn more, visit: https://www.persistently.us/
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Executive ChairCulturewiseBoston, Ma, Us -
Co-FounderPersistently Jan 2024 - PresentGreater BostonI guide everyday leaders of companies w/ 15-300 employees through the predictable challenges of growing their business, such as hiring pains, poor customer retention, and a disjointed team.I help CEOs, COOs and people leaders build enduring strategic advantage by revamping operations and culture.With my 20+ years experience buying, selling & merging companies, I allow leaders to think strategically about their future.My co-founder, Erik, and I partner with companies who need to unlock their next level of growth and continuous improvement. (At the 1st company we bought together, we grew ARR 20X, upped margins by 50%, dropped employee turnover from 25% to 1.5% and boosted customer retention from 40% to >90%.) -
Rejuvenating, Reflecting, And PlanningPersonal Goal Pursuit Jan 2023 - Jan 2024Following the sale of our business in December 2022, I took a year to learn how to swim better, spend time with my family, enjoy some traveling, and reflect on what matters most.
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Board Member, President & CeoAdtech Systems Mar 2015 - Jan 2023Former Board Member, President & CEO at Adtech Systems, LLC. Incredibly proud to have worked with an amazing team to create a culture that accomplished the following:• Transformed a regional equipment installation business into a managed service provider serving customers globally. • Starting with worse-than-average industry voluntary turnover rates (>20%), exited having maintained 1.5% voluntary turnover throughout the Great Recession. • Built a managed services practice from scratch during an industry transformation, growing recurring bookings to 20%+ from <2%.• Developed and implemented a marketing strategy that included customer segmentation, pricing strategy, productizing services, and robust business development partnerships with adjacent service providers.• Improved gross margins on delivered services by 45%.• Improved customer retention to>90% and achieved an NPS of 62 in a notoriously fickle industry. -
Co-Founder And Managing PartnerDavis Square Group Jan 2013 - Jan 2023Somerville, Ma
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Director, Strategic Planning And Business DevelopmentNorth American Bus Industries Apr 2009 - Jan 2013Developed improvement plans and executed turnaround strategies for transit bus manufacturer. Revamped financial planning and forecasting, aligned product portfolio to company's core competency, restructured Bid Administration Department, and executed a variety of cash and earnings improvement initiatives. -
Operations ProfessionalCerberus Capital Management Oct 2007 - Mar 2009Led various initiatives within portfolio companies to improve profitability and operational performance, with a focus predominantly on manufacturing businesses. -
ConsultantBoston Consulting Group Oct 2006 - Oct 2007 -
Financial AnalystEli Lilly And Company 2001 - 2004 -
Analyst/AssociateSuntrust Robinson Humphrey (Formerly Suntrust Equitable) 1998 - 2001
Dustin Campbell Education Details
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General Management -
Finance And International Studies
Frequently Asked Questions about Dustin Campbell
What company does Dustin Campbell work for?
Dustin Campbell works for Culturewise
What is Dustin Campbell's role at the current company?
Dustin Campbell's current role is Executive Chair.
What schools did Dustin Campbell attend?
Dustin Campbell attended Harvard Business School, Indiana University Bloomington.
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Dustin Campbell
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Dustin Campbell
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