Dustin David work email
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Dustin David personal email
Dedicated and detail-oriented hard worker with career expertise in failure investigations, complaint handling and root cause analysis. Adept in communicating between cross functional teams to complete important tasks. Ambitious professional skilled in the in-depth review, analysis and maintenance of processes, activities and tools used for complaint handling associated to post-market product performance. Experience using quality management systems (QMS) such as Trackwise, EtQ, SAP, Blue Mountain, QCBD and MasterControl. Experienced working in an ISO 13485 and FDA regulated environment. Experience working in both manufacturing and laboratory environments.Proven ability in professional support for all levels of business operations in the global medical industries.
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Senior Quality Engineer TechnicianMainstay Medical Feb 2024 - PresentSan Diego, California, Us -
Quality Assurance Specialist IiThermo Fisher Scientific Feb 2022 - Mar 2023Waltham, Ma, Us• Updated and maintained complaint and failure mode data for tracking and trending on a weekly and monthly basis.• Helped complete a backlog of over 900+ complaint reports.• Trained and onboarded new team members for the complaints group as demand grew.• Helped write and review work instructions (SWI) that were validated and implemented throughout the company.• Collaborated as a cross-functional liaison between multiple teams to help identify and improve complaint processes. -
Quality Assurance SpecialistThermo Fisher Scientific Oct 2021 - Feb 2022Waltham, Ma, Us• Processed and investigated customer complaints for both Cassette and Dock related failures for Covid RTPCR with attention to detail.
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Sr. Complaint Specialists, Technical Customer AdvocacyBd Mar 2020 - Jul 2021Franklin Lakes, New Jersey, Us• Trained and Mentored new employees helping them with the onboarding process.• Lead Training classes on required standard working instructions (SWI).• Peer reviewed investigation reports for quality before being submitted.• Attended and aided during FDA and internal company/department audits. -
Customer Advocacy SpecialistBd Feb 2016 - Mar 2020Franklin Lakes, New Jersey, Us• Conducts failure analysis of various medical devices and instrument systems.• Writes detailed reports of testing procedures and root causes for customer complaints using Risk Assessment’s (RA) and Corrective and Preventative Actions (CAPA) that are reviewed by the FDA.• Communicates and coordinates with multiple teams (Manufacturing, R&D, Clinical, Marketing Etc.) to resolve customer complaints.
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Senior Test OperatorQualcomm Jun 2014 - Dec 2015San Diego, Ca, UsPerformed assembly and test of various mobile communication reference units. • Led set up, testing and troubleshooting of circuits, components, instruments and mechanical assemblies. • Identified and pinpointed the root cause of failures that could potentially cause a production line stop.• Debug issues requiring knowledge in various fields and departments such as testing, documentation, manufacturing process, and electrical/mechanical design.• Offer technical support while teaching Lean manufacturing principles to team members in order to create a more efficient flow and increase overall production.• Resolve issues and design necessary quality improvements to ensure consistent results and enhance the overall production process. -
Mechanical AssemblerQualcomm Mar 2013 - Apr 2014San Diego, Ca, Us• Experience building and assembling Prototype phone and tablet devices utilizing BOM instructions and kanban practices.• Experience maintaining 5S standards on the manufacturing and testing floor.
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Sales AssociateJcpenney Nov 2007 - Apr 2013Plano, Texas, Us Provides customer service, assists with purchases and handles customer complaints. Assists with pricing and maintaining merchandise stocked within the department store.
Dustin David Skills
Dustin David Education Details
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Itt Technical Institute-San DiegoComputer And Electronics Engineering
Frequently Asked Questions about Dustin David
What company does Dustin David work for?
Dustin David works for Mainstay Medical
What is Dustin David's role at the current company?
Dustin David's current role is Senior Quality Engineer Technician.
What is Dustin David's email address?
Dustin David's email address is dustin_david@bd.com
What schools did Dustin David attend?
Dustin David attended Itt Technical Institute-San Diego.
What skills is Dustin David known for?
Dustin David has skills like Testing, Troubleshooting, Jtag, Electronics, Debugging, Software Installation, Components, Microsoft Word, Microsoft Excel, Mechanical Assembly, Mobile Devices, Tablets.
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