Wrote and edited technical documents, including business proposals, reports, user manuals,briefings and presentations, functional descriptions, system specifications, guidelines, specialreports, and other project deliverables to meet contract requirements. Regularly createdsuccessful high-priority documents for government leadership with little lead time and withoutclear direction or historic precedence.Facilitated meetings as a scrum master for several automation initiatives related to SoftwareDevelopment Life Cycle (SDLC). Assisted with sprint planning, retrospectives, and Kanbanboards while communicating issues, or blockers, to the relevant stakeholders. Ensured the testingteam was successful by removing impediments to their work.Collaborated with development, operations and quality assurance teams to plan and executerelease schedules for synchronous and on-demand (Continuous Integration/Continuous Delivery- CI/CD) release cycles across a diverse technology platform and product ecosystemAssisted and collaborated with supervisors, managers, and users to gather, define, and documentthe scope, objectives, deliverables, timelines, resource, and configuration requirements of variousprojects.

Managed a cross-functional team of intelligence analysts charged with providing time sensitive reports to national decision makers and implemented new processes to increase morale and the cohesiveness of the team.Enhanced outdated training resources and developed a new training pipeline for new personnel in order to keep information up to date resulting in a 100% qualification rate among incoming personnel.