Dustin Harmon's Location
Keller, Texas, United States, United States
Dustin Harmon's Contact Details
Dustin Harmon work email
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Dustin Harmon personal email
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About Dustin Harmon
Data security, cloud transformation and hybrid hosting strategist partnering with mid-market and enterprise organizations to help connect business need to solution options within the technical arena.Areas of focus include:• Financial analysis of IT expense (TCO/ROI)• HIPAA HITECH and PCI DSS 3.2 compliance• Network security• Simplification of end user compute delivery• Data centralization• Disaster recovery and business continuity planning• Cloud transformation per application• Colocation and large infrastructure deployment• System networkingGallup's StrengthsFinder Analysis:Futuristic • Achiever • Competition • Ideation • Strategist • Relator • Command • Self-Assurance • Activator • Focus
Dustin Harmon's Current Company Details
Centersquare Data Center Solutions
Account Executive/Client Success Manager (CSM) Centersquare
Dustin Harmon Work Experience Details
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Account Executive/Client Success Manager (Csm) CentersquareCentersquare Data Center Solutions Oct 2019 - PresentDallas/Fort Worth Area
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Account ExecutiveMicrosoft Feb 2018 - Apr 2019Dallas/Fort Worth AreaWorking with C-Level Executives in helping them achieve Digital Transformation.I provide insight in Dynamics, Azure, Modern Work Place and Surface to help customers become more agile.Helping customers maximize what they own, in order to deliver value of the Microsoft stack.• Acknowledged as a Trusted Advisor from the customers, while being recognized as an expert in Relationship/Rapport Building, by receiving the most letters of recommendation and thanks/praise from Customers.• Lead the team in the most monthly sync call with my account set with 15.• Developed and Managed and a Business Partner relationship program that helped build a stronger business partner ecosystem, this in turn created more trust and synergy for the customer. • Managed 15 different Business Partners to achieve new business and getting our renewals in house.• Worked very closely with my Sales Solution Specialist (SSP’s) and my Technical Sales Specialist developing strategies to create new business and bring in existing business. -
National Account Manager Ibm Storage / Endpoint ManagementIbm Oct 2012 - Nov 2017Coppell TexasConsult with clients that are looking to add IBM's tools and experience to ensure a solid, secure, and streamline IT infrastructure.• Developed and implemented a Territory Management system that allowed myself and the 5 outside Field Sellers to exceed our territory quota by 180%.• Developed a business strategy to work with my Business Partners by providing them information about certain accounts that had been on auto renew and not purchasing any net new license resulting an increase in BP sales resulting in 3.6 million in additional Sales.• Demonstrated strong Sales skills in both Inside Sales and Field Sales. • Hand Picked based on performance, to participate in a pilot program for 2014, as one of three reps to be in a dedicated territory when all others were on a team. The purpose was to see if it was viable for everyone to be in a dedicated territory. This proved successful by generating 3.2 million and was implanted in 2015 • Acknowledged as a Trusted Advisor, while being recognized as an expert in Relationship Building, by receiving the most letters of recommendation and thanks/praise from Customers, IBM Business Partners and internal IBM Sellers, IBM First Line Managers and Interns endorsing their satisfaction.• Managed and developed a Business Partner relationship building program that generated over 1 million in revenue while managing 30 Business Partners through the process.• Recognized by many as a leader with strong customer focus and sound decision maker.• Achieved the 100% Club and Sales Eminence awards -
Sales Consultant/Business DevelopmentSouthwest Office Systems Oct 2011 - Oct 2012Dfw AreaSouthwest Office Systems has been servicing the DFW area since 1964 as the largest Sharp Dealership in the Southwest specializing in commercial grade copiers and printers as well as customizing Managed Print Services programs.• Redefined the role of Sales Consultant by eliminating out in the field cold calling and replacing it with a very customer focused and targeted telesales campaign resulting in a more efficient use of time and database management.• Developed and implemented a client specific email marketing campaign that helped uncover leads that were not found through telephone calls resulting on average an additional 2-4 leads a week.• Strong relationship building skills, customer service and a consultative approach helped increase market penetration by 10%• Salesman of the month of May at 322% of quota in my 7th month with the company. -
Managing Consultant MarketingArthur Marshall 2010 - 2011Physician staffing company dedicated to consulting with clients on compensation, succession planning, retention and recruitment of physicians. Accountable for managing the relationships with all customers, creating a consistent and problem free experience.• Communicated with all levels of Management including the CEO’s, to consult with them on their physician staffing needs. While consulting with the customer provide timely market information in order to make a more informed decision. • Developed and executed an intensive phone/face to face marketing campaign.• Created strategies to help increase brand awareness by implementing strong long term relationship building and customer service techniques while being the focal point for all the customers needs and providing follow up to the customer’s questions and concerns.
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Manager Sales/Customer ServiceThe Immediate Resource 2008 - 2009Recruited to lead/manage a sales/customer service team of 28 people in a company generating $19M in annual sales in the off price wholesale women’s apparel industry. • Created Strategic plans to set up metrics and goals to monitor performance increasing sales by 10%. Reducing sales loss from 18% to 8% ending a 3 year decline while improving Customer Service. Provided follow up to customers questions and concerns.• Focal point for all Customers, directing the customer to the appropriate group and ensure to follow up that customer needs were met.• Accountable for managing the relationships with all customers, creating a consistent and problem free experience.• Developed and implemented a standardized internal and external reporting system that allowed changes or refinements to be made to help improve customer support, while making it easier to maintain and report customer metrics. • Managed Key accounts, handling all service issues, resulted in a 10% increase in spend per order.• Designed and implemented a personnel mentoring/training program focusing on accountability and responsibility. • Established internal relationship building to repair broken communication between departments.
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Senior Strategic Account ManagerMarshall Career Service 2005 - 2008$5M a year, 10 person office provided strategies for business growth/reduction for clients, secured and placed Mid Level to Senior Executive positions for Manufacturing and Operations. • Communicated with all levels of Management including the CEO’s, to develop partnering strategies for hiring new employees. This was done through a very targeted and direct marketing campaign. • Improved succession planning 25-35% for employers by identifying key strategies through investigative questioning. Reduced the employer hiring process on average by 40-50% with the addition of process improvements that reduced time to hire and length of time to train a new employee.• Increased customer base 35% through new business development and strategic account management.• Through commitment, strong interpersonal/negotiation skills generated a success rate of 95% on placements.• Accountable for managing the relationships with all customers, creating a consistent and problem free experience. Provided follow up to customers questions and concerns.• Acknowledged as a Trusted Advisor, while being recognized as an expert in Relationship Building, by receiving the most letters of recommendation and thanks/praise from customers and applicants in the history of the company, endorsing their satisfaction.• 3 Years running honored as one of the best consultants in the DFW area and in the State of Texas by the Metroplex Association of Placement Consultants and the Texas Association of Placement Consultants. • Coached and trained over 2,700 in three years, providing successful strategies for career development.
Dustin Harmon Skills
Account Management
Solution Selling
Selling
Leadership
Sales Operations
Sales
New Business Development
Business Development
Team Building
Training
Strategy
Cloud Computing
Recruiting
Team Leadership
Customer Satisfaction
Marketing
Cold Calling
Negotiation
Sales Process
B2b
Sales Management
Forecasting
Process Improvement
Client Relationship Building
Strategic Planning
Cross Functional Team Leadership
Customer Retention
Customer Service
Leadership Development
Mentoring
Coaching
Vendor Management
Business Relationship Building
Training And Development
Employee Development
Business To Business
Direct/indirect Sales
Sales Prospecting
Employee Training
Customer Relationship Management
Turnaround Leadership
Negotiations
Customer Relations
Problem Solving
Marketing Strategy
Business Strategy
Hiring
Relationship Marketing
Contract Negotiation
Dustin Harmon Education Details
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Sociology
Frequently Asked Questions about Dustin Harmon
What company does Dustin Harmon work for?
Dustin Harmon works for Centersquare Data Center Solutions
What is Dustin Harmon's role at the current company?
Dustin Harmon's current role is Account Executive/Client Success Manager (CSM) Centersquare.
What is Dustin Harmon's email address?
Dustin Harmon's email address is du****@****bal.net
What schools did Dustin Harmon attend?
Dustin Harmon attended Florida State University.
What are some of Dustin Harmon's interests?
Dustin Harmon has interest in Children, Negotiations, My Childrens Sports, Public Speaking, Learning New Things, Training, Mentoring, Science And Technology, Helping People By Creating Value, Disaster And Humanitarian Relief.
What skills is Dustin Harmon known for?
Dustin Harmon has skills like Account Management, Solution Selling, Selling, Leadership, Sales Operations, Sales, New Business Development, Business Development, Team Building, Training, Strategy, Cloud Computing.
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Dustin Harmon
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