Dustin Keller Email & Phone Number

Wisconsin, United States

- Acquire and maintain a solid base of accounts towards attaining the clients that are in the top tier of insurance (18 current portfolio)- Reviewing and understanding complaints to ensure that all processes are followed to client’s desires - Act as client’s liaison to focus on improving customer experience - Able to coach and mentor sales staff while overseeing functions related to achieving occupancy goals.- Analyze client program data to recommend and understand changing needs - Capable of leading by example and demonstrating excellence in all aspects of the sales process.- Face-to-face discussions through strong relationship-building skills as well as excellent telephone skills, lead management and selling/closing techniques.- High energy, persistent self-starter with excellent written and oral communication skills.- Responsible for acquiring and maintaining a solid base of customers and for attaining a high occupancy and level of profitability.- Prospect, pitch and close new business with brands and agencies

Johnson Creek, Wisconsin, United States

- Manage a nine-member team that supports five-time North American BRP Ski Doo dealer of the year- Responsible for Service Department of $12M annual sales dealership- Overseeing all warranty, safety and product quality issues- Maintaining 96% customer satisfaction rating which is in the top five of all North American BRP dealers- Collaborate cross departmentally to streamline processes and to ensure that customers are fully satisfied with our product experience

Watertown, Wisconsin, United States

- Parts manager responsible for multiple retail locations with combined parts sales of over $2M annually- Assisted in the growth of rental contracts between locations- Managed multiple large dairy and cash crop farm accounts- Collaborated with parts, service and sales departments between multiple locations for sales initiatives

Madison, Wisconsin, United States

- Managed contract implementations of high-level insurance companies- Led projects from development to implementation with immersion in marketing, sales, accounting, and customer follow-up- Led an eight-person call center team of first tier customer assistance- Built, ran, and formatted reports for clients on call center deliverables