Dustin Kopps Email & Phone Number

Sydney, Nsw, Au

Providing administrative direction and support for daily operational activities of the ICT team.Directed the strategic initiative to launch a new learning portal, digital credential platform, including the management of design creatives, user experience, testing and content curation.Manage the upgrade and implementation of the Learning Management System.Developing and managing the end to end implementation of IT systems.Developing and implementing IT business continuity plans.Produce and develop high quality, effective online content to support a content communications strategy, create, collect and publish content across our digital platform which includes written, graphic, image and video creation.Contribute to the development of the in-market digital activity plan, in line with marketing strategies and commercial objectives. Monitor digital performance and optimise activity appropriately plan and develop the digital Product Development Roadmap.Working closely with the Events and Marketing Manager on the design, development, publishing and optimisation of social media content.Continually optimise/streamline our digital platform to increase visitation/usage and make it easier for our members and visitors.

Managing the implementation of the IT business strategy.Managing the implementation of all IT projects.Implementing new business systems to align with current and future business requirements.Creating and ensuring capital and operational budgets are met.Managing contractors for IT system upgrades and any monthly maintenance tasks.Presenting technical business cases to the board and other senior members of the business.Implementing, developing and maintaining the Disaster Recovery Plans and IT policies andprocedures.

Sydney, Australia

Develop a strategic IT plan.Created and manage IT budgets.Build relationships with suppliers to ensure cost effective and timely acquisitions.Provided support to all staff across Microsoft and other SAAS platforms.Develop and conduct training on new and existing technology.System and Network administration.Plan and deliver all IT projects.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Provided 1st and 2nd level support to all employeesAssisted the Team Leader with small projectsAssisted with networking PC’s around Sydney Showground for the Royal Easter ShowReport to Network Services Manager with regards to helpdesk matters and outcomesUpdate all hardware and software

Provided IT support to small business across Sydney.