When you’re looking for dependable dryer vent or chimney cleaning companies in St Petersburg, FL and the surrounding areas, it’s important to choose a team that is punctual, friendly, and, most importantly, experienced. Here at Swept Away Inc, we’re proud to tick all of these boxes!With over 45 years of experience handling chimney, dryer vent, and fireplace jobs just like yours, you can rest assured that we won’t leave until you are 100% satisfied with our work. Our founder is a proud member of the National Chimney Sweep Guild and The Chimney Safety Institute, so you can feel confident that your home is in good hands. Are you overdue for a chimney inspection? Have you forgotten the last time you had your dryer vents cleaned? Give us a call today and get started with one of the top chimney cleaning companies in Tampa Bay Area, FL and the surrounding areas.

As Prime Minister of Operations and Head of Customer Experience I am responsible for the following tasks:- Creating company-wide goals to improve customer experience.- Meeting with CEO and department heads to discuss potential plans and initiatives to implement.- Conduct research to gain insights into customer behavior and preferences.- Building a streamlined customer experience across all departments.- Increasing customer satisfaction and building brand loyalty.- Identifying problem areas within the company and find solutions for them.- Brainstorming with company stakeholders to develop better strategies for customer experience.- Collecting and analyzing data to make well-informed business decisions.- Gathering client feedback, such as surveys, to learn more about their experience with the company.- Motivate team members to meet company goals and push for success.

As a digital marketing pro, I design campaign brand materials, overseeing ongoing digital campaign operations, and create an environment that drives new marketing leads for my clients. My goal is to promote a company's products or services and create brand awareness.Responsibilities- Manage and maintain relationships with all digital marketing clients as well as the digital marketing team- Create competitive analyses, proposals, set deliverables, and ensure execution for each client (SEO, PPC, Display, and Social Media Management)- Create digital marketing plans for each client based on budgetary requirements, target demographic, and service or good being sold- Research, implement, and gain client approval for keyword groups, ad groups, display ads, based on budget and industry best practices.- Ensure the optimization of PPC campaigns to improve ROI through accurate analytical reporting and lead based results- Track the SEO team's website management and organic search result ranking/lead generation reporting- Hold client meetings to review reporting and discuss high level strategic campaign decisions.- Project management for web development, web maintenance, application development, and application management services

I built an effective brand presence on social media – Facebook, LinkedIn, Twitter and IG and developed content and campaigns in close partnership with key stakeholders. Responsibilities:- Enhanced and maximized search results by using choice of refined keywords in campaigns.- Educated and persuaded target audiences through thoughtful and engaging content while being in line with brand messaging, value proposition, mission, and overall marketing strategy.- Planned and delivered training on SF CRM and CMS marketing strategy.- Improved audience engagement by creating customized newsletter/product email templates targeted at specific events and products.- Built and maintained up to date and clean CRM systems and database lists by introducing and implementing unsubscribe email feature in the email campaigns.- Contributed to meetings, representing the Marketing team, providing updates and driving action items to closure.- Actively supported all aspects of on-site events, tradeshow booths, and in-house collateral inventory.- Implemented Salesforce structure to track new sales and existing client opportunities pipeline- Creating custom Salesforce reports to track internal usage from the sales and relationship management team, opportunity pipeline reports and forecasting.- Manage lead distribution for the sales team within Salesforce- Create custom HTML email templates for company use- Manage company newsletter disseminated via Salesforce- Internal Marketing Management/Lead Generation- Create email marketing campaigns through Pardot and multiple list sources to gain warm leads for the sales team- Manage internal lead generation- Create and provide collateral materials geared toward each industry vertical for the sales team (Custom HTML email templates, pamphlets, infographics, white papers, presentations, etc.Technologies Managed:Salesforce AdminLinkedIn Sales NavigatorMicrosoft OfficePardot AdminFanbooster AdminWordpressDrift Admin

At VisionOne, we provide intelligent marketing through social media, search optimization, website services, and high-performing campaigns to convert your leads into paying customers. We partner with CEOs, executives and solopreneurs to grow their personal and professional brands in the digital space. Our goal is to deliver unequaled client service, while also giving back to the community.

As Manager of Sales Development I supported our sales organization by recruiting, managing and training our Sales Development team members and partnering closely with Sales & Marketing Management to ensure adequate pipeline generation. I was responsible for management, development and execution of strategic tactics for inbound business development. As a key member of the sales leadership team I helped to shape the development of the SDR program, by leading the front line Sales Development team ensuring inbound activity targets are meeting requirements, resulting in new demand generated on a daily, weekly and monthly basis.Technologies Managed:SalesforceLinkedIn Sales NavigatorMicrosoft Office

As a retirement counselor I was tasked with providing confidential retirement counseling to active, inactive, disabled, and retired members, assisting them with benefits computations and information relating to retirement benefits, benefit payments, and the tax-ability of retirement income and retiree health benefits.As a pension/defined benefit retirement counselor I was also responsible for meeting with employees of the state to help them to understand the retirement benefits which are available to them through their employer. Also interpret and communicate retirement rules, procedures, and requirements to members; calculated estimates of benefits based on reviews of personnel records, service credits, and salary data; research and analyze personnel data to provide information to and build relationships with prospects; and help retirees to find the right path for their lifestyles.

Established and Managed contact center operations for corporate office located in St. Petersburg, FL. Comprised of an inbound customer service and outbound retention team in the retail energy supply industry, serving a customer base exceeding 200,000 consumers in numerous states and service territories processing 1.5+ million calls per year. Direct reports included two (2) Operation Managers, five (5) Supervisors and a staff of over 200 employees.• Managed all HR, recruiting, administrative and operational functions of the call center• Created a reference library of guidelines and training programs for call center staff, including the documentation for system processes• Developed and implemented methods and procedures to allow for maximum effectiveness of customer retention abilities or “win-backs”• Established and maintained procedures to monitor and enforce staff’s compliance with company standards and regulatory requirements in several states• Directly worked with and reported to executive-level management on a day-to-day basis in order to assist and facilitate the expansion of the company’s call center during its increase in customer base from 30,000 to over 200,000.

Directed an outbound call center in the direct to consumer sales/marketing industry.• Managed all HR, recruiting, administrative and operational functions of the call center• Created a reference library of guidelines and training programs for call center staff, including the documentation for system processes• Developed and implemented methods and procedures to allow for maximum effectiveness of sales pitch • Established and maintained procedures to monitor and enforce staff’s compliance with company standards and regulatory requirements.• Directly worked with executive-level management on a day-to-day basis in order to assist and facilitate the expansion of the company’s call center during its increase in sales agents from 20 to over 400.