Dustin Rivera Email & Phone Number

Burbank, CA, US

Los Angeles, California, United States

Los Angeles, California, United States

• Client: AT&T Business
• Utilized Google and Microsoft Ads to monitor and proactively optimize paid search campaigns across cybersecurity and enterprise lines of business.
• Performed keyword research and wrote ad copy to support campaign launches for new products and verticals.
• Collected, analyzed, and presented search traffic and order volume data during weekly client meetings.
• Identified & implemented opportunities through manual bid adjustments to maximize website traffic and order volume.
• Proficient in Microsoft Excel, utilizing pivot tables and formulas for data visualization and other client requirements.

Burbank, California, United States

• Assigned baristas to roles that best fit their skill set, promoting a functional team atmosphere that prioritizes the customer experience resulting in an increase in daily customer totals.
• Coached baristas and contributed to their growth and development of leadership abilities with the end goal of promotion.
• Responsible for ordering daily inventory, evaluating product needs for the store while minimizing waste.
• Tracked key metrics in inventory and staffing to assess risks preemptively and resolve swiftly.

Glendale, California, United States

• Addressed customer needs as they presented themselves while crafting an individualized experience.
• Developed skills needed to execute hundreds of beverage recipes.
• Trained new employees, focusing on barista basics and instilling company culture.