Dustin Rivera Email & Phone Number

Burbank, Ca, Us

Los Angeles, California, United States

Los Angeles, California, United States

Client: AT&T Business• Utilized Google and Microsoft Ads to monitor and proactively optimize paid search campaigns across cybersecurity and enterprise lines of business.• Performed keyword research and wrote ad copy to support campaign launches for new products and verticals.• Collected, analyzed, and presented search traffic and order volume data during weekly client meetings.• Identified & implemented opportunities through manual bid adjustments to maximize website traffic and order volume.• Proficient in Microsoft Excel, utilizing pivot tables and formulas for data visualization and other client requirements.

Burbank, California, United States

• Assigned baristas to roles that best fit their skill set, promoting a functional team atmosphere that prioritizes the customer experience resulting in an increase in daily customer totals. • Coached baristas and contributed to their growth and development of leadership abilities with the end goal of promotion.• Responsible for ordering daily inventory, evaluating product needs for the store while minimizing waste.• Tracked key metrics in inventory and staffing to assess risks preemptively and resolve swiftly.

Glendale, California, United States

• Addressed customer needs as they presented themselves while crafting an individualized experience. • Developed skills needed to execute hundreds of beverage recipes.• Trained new employees, focusing on barista basics and instilling company culture.