Dustin Davis Email & Phone Number

2 Sodas is a new game publisher and studio bringing amazing games to market across multiple platforms. We have an experienced leadership team, we're collaborating with an expanding group of visionary game designers, and we have some cool things coming in the near future!

San Francisco Bay Area, CA, US

• Reporting to CEO, commercial owner for white label partnerships, products, & operations, including FanDuel Faceoff.
• Launched FanDuel Faceoff. A first-of-its-kind partnership and product in the mobile skill gaming space. Built and led intercompany team of > 100 during 7-month effort to integrate systems, build game catalog, customize.
• Achieved performance since launch, from zero to: > 250K players, > 50M games, > 10K paid DAUs, > $80M top line.
• Owned B2B relationship and ongoing operations. Contracts, product, customer service, live ops, marketing, analytics, IT ops, other functions. Implemented marketing, pricing, tournament, bonusing, special events, and.
• Built high-performing teams. Built and led cross-functional teams comprising > 30 people servicing Faceoff and FanDuel B2B relationship. Includes hiring, resource allocation, mentorship, and performance management.
• Improved product delivery predictability & resource utilization. Led transformation of product roadmap & feature backlog management, design, estimation, & communication among product, engineering, & partner teams.

Dallas, TX, US

Promoted. Recognized as a thought leader in digital experience, process transformation, portfolio and product management.

Dallas, TX, US

Portfolio simplification leader. Retired > 70 underperforming products, and implemented new standardized processes and program management, helping AT&T realize operational efficiencies and millions in future cost savings.

• Led nationwide Mobile Threat Defense product launch. AT&T’s first enterprise MTD solution, including all go-to-market activities, product development, vendor contract negotiation, training & activation of > 100 B2B.
• Cybersecurity portal manager. Product Manager for AT&T Threat Manager and other operational portals servicing > 2500 managed security customers. Led a SAFe Agile Release Train comprising 30 people across 5 development.

Dallas, TX, US

Launched AT&T Business Console. Product Manager for new leading-edge solution built on cloud broker capability, enabling unified SaaS application sales, fulfillment, administration, license & access management.

Atlanta, GA, US

• Impactful product and process change leader, driver of measurable financial and operational improvement.
• 12% margin increase, 50% handle time reduction. Identified and implemented call center operational improvements, including enhancements to analytics, financial modeling, call scripting, and customer experience.
• Managed largest enterprise client, DirecTV. Owned product roadmap, a 5-person dedicated technology team, and service delivery. Drove ~ 5% incremental orders, improved product launch predictability, other process.

• Recipient of the 2010 Golden Gnome, the highest individual honor, awarded for excellence to just 1 person per quarter.
• Account Manager for American Express Travel. By far Travelocity’s largest private-label consumer-facing site, with > 1.3M transactions and > $1B gross sales / year. Owned B2B relationship, including a team of.
• Led American Express Travel RFP team. Led a cross-functional team of > 40. Managed goals, tasks, content, and quality for proposal with sweeping business & customer experience change, and > 200K hours of technology.
• Increased capacity, responsiveness, and flexibility. Restructured contracts and technology teams covering > 20K hours and $1.5M of custom software development annually.

• Product Manager for American Express Travel. Owned roadmap, implementation, and performance for customer-facing site. Led a 6-person dedicated development team, multiple parallel inter-company projects and workstreams.
• $2M annual call avoidance savings. Redesigned online Membership Rewards redemption experience. > 150K calls avoided annually, > 10% improvement in checkout effectiveness, higher site satisfaction and online mix.
• 7% incremental package revenue. Successfully launched Complete Trip Insurance, a complex implementation which had failed twice previously due to poor scope definition, resource allocation, and planning.

• Executive leadership at a professional services company on the leading edge of ITIL and ITSM adoption and implementation.
• Ran regional operations in 19 states. Including service definition, marketing, sales, contracts, service delivery, partner relations, and P&L. Delivered training, consulting, and implementation via in-house and partners.

Jersey City, NJ, US

• Led implementation of Dexterra’s most successful customer engagements, both recognized as innovations in field sales/service.
• 85% order automation, $600K savings/year, 400 field service techs. First enterprise-level Dexterra/SAP integration, ServiceLINK. Reduced data entry, shipping, paper costs. “Very revolutionary” – Information Age.
• 112% increase in new business, 95% paper reduction, 100 users: 60 days. Led idea-to-implementation launch of custom smartphone merchandising application. “Record increase in field sales” – TMCnet News (bit.ly/3Wj05jZ).

Mobile/Web Technology Services.

Mobile/Web Technology Solutions & Services.

CRM, Sales, and Service Desk Solutions.

Memphis, TN, US

SUPERSTAR award for outstanding performance (top 1% of staff) in Air Operations Systems Development.

Mba, Information Systems Management

Bba, Management Information Systems