• Developed custom vRealize Automation 7 to 8 migration process to meet business needs• Migrated CI/CD driven Packer builds from json to HCL as well as added CIS level 1 hardening using ansible provisioners. • Developed vRealize Orchestrator actions and workflows to meet business needs• Developed Cloud Assembly Blueprints for vRealize Automation self service OS deployments • Migrated ansible tower 3.7 to ansible automation platform 2.1• Developed Terraform modules to replace manual application of AWS account security and standards• Deployed AWS Account Factory for Terraform to reduce the amount of time required to spin up new AWS accounts in our organization

• Participating member of the Architecture Advancement Board tasked with driving technological modernization and transformations. • Project Manager/Technical Lead of effort to automate and streamline the deployment of servers and applications• Perform code reviews of powershell,shell,visual c#,Ansible, and Terraform code in Azure DevOps• Established new PCI/DSS standards for Red Hat Linux OS builds• Automated VMWare template builds for both Windows and Linux using HashiCorp Packer and Azure DevOps Pipelines• Automated IPAM requests, DNS updates, Active Directory joins, and application installation and configuration using Ansible• Assisted with the evaluation of multiple on-prem containerization platforms• Performed server deployments using HashiCorp Terraform initiated from Azure DevOps Pipelines

• Automated deployment of monitoring and backup agents via puppet on Windows and Linux systems deployed by end users via custom web forms and vCenter Orchestrator• Automated zabbix agent customization/rebuild/deployment process using pipelines in jenkins/gitlab• Migrated web and proxy components of the zabbix monitoring infrastructure from virtual machines to docker containers• Worked migrate multi-tiered enterprise applications to docker containers running on the AppOrbit k8s platform• Project manager and team lead for the six month knowledge transfer and migration of the entire US monitoring infrastructure to Asia.• Project Manager, Architect, and Team Lead for the two year migration of all enterprise monitoring for network, servers, applications, and infrastructure to open source solutions, saving approx. $500,000 yearly in maintenance costs.• Trained and mentored first and second level support teams in Penang, Malaysia to handle incident management and day to day monitoring responsibilities.• Migrated all team documentation from ServiceNow to Gitlab Wiki• Developed and managed discovery rules within AppDynamics to provide end to end dynamic application mapping which was exported into our enterprise monitoring and reporting suites.• Implemented SDLC and version control processes to improve the quality of code and promote peer review.

Responsibilities included interfacing with business and development units worldwide to provide monitoring solutions, working with 24x7 operations to ensure proper escalations were followed, monitoring tool administration, and providing capacity and performance analysis summaries to management/business units worldwide.• Administered enterprise monitoring software HP SiteScope, HP Operations Manager, SolarWinds NPM/NCM/SRM, HP BSM, Microsoft SCOM, Oracle Enterprise Manager, as well as multiple monitoring tools developed in house.• Implemented a high availability / disaster recovery deployment of HP Operations Manager and HP SiteScope monitoring suites in Oklahoma City, Minnesota, and Singapore. • Developed data collection framework consisting of pl/sql, python, powershell, API, and odbc/jdbc connections to pull business KPI, asset, performance, capacity, and incident data from over 50 separate data sources into a centralized Oracle database. • Developed dashboard in Oracle Application Express, Crystal Reports, and eventually Tableau for management, operations, capacity planners, and problem management teams providing analysis to help improve processes and drive decisions.

• Responsibilities included software installation/patching/management, security, tape backups, inter-company ETL/file transfer management, problem management and on-call support for approx. 4000 servers/applications worldwide.• Actively participated in the corporate disaster recovery architecture/core team• Assisted with the deployment of a secure out of band management network• Architected complete technology refresh of the tape/disk backup infrastructure • Developed operational and management dashboards for business KPIs and capacity/performance metrics• Responsible for team hardware/software procurement

Member of a 24x7x365 team charged with maintaining continuity for business applications hosted in Oklahoma City and Singapore. Responsibilities included monitoring key systems, incident resolution, disaster recovery, software distribution, and user management for four datacenters and thousands of applications, servers, and network infrastructure worldwide.• Promoted to lead operator after one year of service. Additional responsibilities included training, doc review, and interfacing with administrative teams to bring in new processes.• Automated user management scripts across Oracle, Unix, and Windows systems to reduce the time to check for end-dated users from hours to minutes.• Lead operations contact for ensuring successful completion of quarter end close processing

• Responsible for installing, configuring, and supporting campus wide server and desktop computer systems running Microsoft Windows, Novell Netware, and Redhat Linux. • Provided end-user installation and support of products such as Novell GroupWise, Pegasus Mail, McAfee Anti-virus, and Microsoft Office. • Maintained several on-campus computer labs. • Responsible for installing, configuring, and maintaining network infrastructure, such as running network drops, identifying switch issues, replacing faulty network equipment.