Dustin Campbell Email & Phone Number

Project Manager and Technical Writer producing various forms of communications and documentation to update Policy and Procedure manuals, job aids, forms, and other documents across multiple consumer and business channels based upon new or existing products, regulatory and/or compliance changes, system changes, work optimizations, and various other factors. Researched and analyzed current policies and procedures and provided recommendations on revisions, working in conjunction with subject matter experts, Legal, Risk, Compliance, BSA, Fraud, Privacy, Operations, Information Technology, and various other Corporate departments. Prepared company-wide training materials and job aids for staff for new systems and acquired systems resulting from mergers and acquisitions. Merged policy and procedures resulting from newly acquired systems, staff, and business models. Trained and mentored Policy/Procedure Analysts and Operations Managers, including online training sessions, job aids, and revised departmental operating procedures.

Listed skills include Banking, Documentation, Technical Writing, Business Process, and 46 others.

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  St. Cloud State University

  Economics