Dustin Bone Email & Phone Number

Baltimore, Oh, Us

Baltimore, Oh, Us

New York, Ny, Us

Seattle, Wa, Us

Seattle, Wa, Us

Alexandria, Virginia, Us

Assessed the merit of patent applications in the field of computer memory—hard disk drives, NAND flash, MRAM, RRAM, wear-leveling, and improvement of performance and usable lifespan of memory devices—evaluating for adherence to stringent rules and regulations. Managed a high volume of applications, balancing workflow while meeting quality and productivity goals.➜ Played a decisive role in the granting of patents, earning promotions throughout tenure—from GS-7 to GS-13—based on the ability to comprehensively review and analyze applications for compliance and perform advanced patent examining functions.➜ Managed projects from receipt through decisioning, engaging in advanced examination functions requiring the application of precedents and other complex determinations. Prepared written correspondence to patent submitter if claim required clarification.➜ Leveraged multiple databases when researching patent applications, referenced technical manuals, analyzed complex language and schematics, and evaluated the originality of the application based on the form, fit, and function of the invention.➜ Discussed applications and approval/rejection decisions with stakeholders including primary and supervisory patent examiners, inventors, and legal representatives.

Performed GC work to completely rehabilitate distressed properties and position for profitable sale, evaluating investment opportunities, projecting investment levels, and engaging with contractors for select services to drive projects to completion.➜ Sought out investment properties and engaged as a general contractor in the complete rehab of single-family homes, managing projects, establishing milestones, and coordinating stakeholders in achieving desired outcomes on time and within budget.➜ Planned and executed complex project lifecycles requiring the coordination of multiple contractors for specialized work, overseeing deliverables, and monitoring quality.➜ Maintained a watchful eye on budget allocation, negotiating competitive contracts with vendors, processing invoices promptly, and managing all project financials.

Served as the sole point of contact for 30 staff in addressing and resolving IT requests, setting up and maintaining hardware and software, and troubleshooting and solving user issues. Developed and managed the company’s network, maintained systems through hardware and software upgrades and patches, and provided end-user support in a Windows operating environment.➜ Consulted an average of 20 hours each week to develop and maintain the company’s technology infrastructure—network and computers—defining organizational needs in alignment with business growth and budgetary guidelines.➜ Designed and installed a Category 5 Ethernet network, set up and maintained a Check Point firewall and VPN access, and monitored network uptime and reliability.➜ Sourced, vetted, and selected vendors for equipment and parts, managed procurement processes, and ensured achievement of service-level agreements.

Assessed customers’ needs, quoted repairs, and purchased parts to execute repair orders. Provided in-store and in-home services to customers, excelling in this high-touch environment with the expectation of exceptional customer care. Supported business operations by fielding client inquiries, processing customer payments, and placing post-service quality assurance calls.➜ Joined a midsized team to provide in-person and phone-based technical support to end-users experiencing connectivity and access issues, diagnose and resolve network and hardware problems, and perform equipment repair and software upgrades.➜ Provided one-on-one instruction for customers on the operation of equipment, working well with both seasoned and novice users with different learning styles.

Whitehall, Oh, Us

Routed telecom calls from overseas servicemembers—as a main switch operator—following processes and protocols to ensure swift connections and no service interruption.

Installed software applications, configured operating systems, and diagnosed and resolved hardware and network issues during both junior and senior years of high school.➜ Trained administrators and teaching staff on new systems, presenting technological tools to the team, fielding inquiries, and serving as a ‘go-to’ resource for support.➜ Maintained system security permissions, creating and disabling accounts, changing and authenticating passwords, and monitoring system and server status and uptime.