Property Manager
Los Angeles Metropolitan Area
• Built and maintained a thriving community catering to the needs and expectations of 200+ residents throughout the Los Angeles area• Acted as a liaison between landlords and tenants for a portfolio of 53 luxury properties, representing $200,000 in monthly revenue and fees• Developed and fostered strong relations with property owners, tenants, vendors and contractors• Collaborated with internal teams (e.g. Marketing, Verifications, Technical Assistance) to deliver the best experience to the partners and customers• Spearheaded marketing team, designing and implementing strategies boosting occupancy from 85% to 93%• Recruited, trained, and supervised employees consisting of office and maintenance staff• Oversaw compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations• Anticipated and supervised property improvements in order to ensure reliable property care, while maximizing the tenant’s experiences