• PEGA Development Environment PRPC V8.6, 8.7• Worked on designing the Data Model, Process Flows, Activities, Activity Step Methods and User Interface.• Strong knowledge in debugging tools such as Tracer, Clipboard, Logs, Live UI and Alerts and Performance Tools.• Worked on Job Schedulers, Queue Processors, and extract rules.• Experience in Decisioning Strategies, Class Structure, Workflows, and Ruleset Management.• Strong Knowledge of Access Group, Class Group, Access Roles, Privileges, SLA, Worklist, Workbaskets.• Worked on developing UI Screens, Harness, Sections, Portals, Local Action, Flow Action, Data Transformation, Correspondence, and Validation rules to meet the business requirements.• Worked on Decision Rules, Decision Tree Rules, Decision Table Rules, and Declare Expressions.• Involved in application requirement gathering, analysis, development, and deployment of maintenance-based requests for PEGA based application.• Created PEGA business process flows and flow actions in PRPC based on the requirements.• Implemented Agile Methodology and participated in development & conversion of business requirements into User stories.• Troubleshooting and communicating with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.• Played an important role in manual testing of the new and updated applications.• Involved extensively in the migration and deployment of the application rules from Dev to QA, UAT and production environments.• Analyzed, designed, coded, tested and implemented application enhancements, also provided general production support, meeting defined scope, target dates and budgets with minimal or no defects.

• Implemented Agile/Scrum Methodology and participated in the development and conversion of business requirements into stories.• Worked on version PEGA 8.1/8.3• Worked with the Business Leads, and Business Analysts to define business requirements and developing them. • Integrated with external systems to retrieve or send data using Rest, Connect SOAP, and Service SOAP.• Implementation of different types of agents.• Worked on PRPC User Interface development, Sections, Harnesses, Flow Actions developing web-based UI’s.• Created Process flows and Properties based on the requirements.• Coded various PRPC activities, data transforms, flows, flow actions, assignments, declarative rules.• Followed PEGA Guardrails in the implementation of the application.• Implementation of Declarative Processing features like Expressions, OnChange, etc., and Decision Rules such as Decision Tables, Decision Tree, Map Values. • Performed unit, integration and user acceptance testing.• Experienced in debugging applications using PEGA Tracer tool, Clipboard, performance testing using PAL tool. • Used TOAD to retrieve data from back end Oracle Database.

• Pega Development Environment PRPC V7.1, 7.2, 8.1• Involved in requirement gathering, analysis, development and deployment of maintenance based requests for PEGA based application.• Created business process flows and flow actions in PRPC based on the requirements.• Implemented Agile Methodology and participated in development & conversion of business requirements into User stories.• Defined Harness and section rules as a part of UI implementation.• Created validation rules for validation purposes.• Development of Integration using PRPC Connectors.• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.• Creation of activities and steps for implementing core business logic (when conditions, if and else statements, Handling Embedded pages).• Unit testing of Developed Applications and solved tickets in UAT and SIT environments.• Played an important role in manual testing of the whole application.• Involved in the migration and deployment of the application rules from Dev to QA, UAT and production environments.• Analyzed, designed, coded, tested and implemented application enhancements. • Provided general production support, meeting defined scope, target dates, and budgets with minimal or no defects.

• Led Marines on several successful missions in high-stress environments.• Maintained and effectively utilized 15 Million dollars’ worth of vehicles and equipment.• Gained experience in public speaking, giving training seminars and mission briefings.• Practiced time management executing strict timelines.• Recipient of the Naval Achievement Medal for successfully planning and executing a multimillion-dollar training evolution during Mojave Viper in 29 Palms California.

• Increased sales comp by more than 27% over a 3-year period.• Created relationships with community leaders to expand business and develop brand reputation within the local community.• Conducted sales and customer satisfaction meetings.• Trained and developed members, several of whom went on to be top sales professionals within the company.• Forecasted product sales and achieved quarterly and annual sales objectives.• Supervised store wide execution of product planograms and merchandising.

• Determined merchandise price schedules and discount rates• Managed sales transactions with a revenue stream of $220,000 annually• Kept abreast of the latest trends and recommended enhancements that would challenge and refine the company's product offerings.• Networked with local business owners to increase sales opportunities• Collected customer and market feedback and reported information to company leadership. • Developed and implemented strategies to increase sales and customer satisfaction.