Dustin Swartz Email & Phone Number

Fort Myers, Florida Area

• Provided technical support and training to over 800 users as the sole technician on campus
• Regularly imaged devices on a yearly schedule or when necessary to keep operating systems fresh and up to date
• Supported many devices including, but not limited to: Chromebooks, Windows based Desktop and Laptop computers, Projectors, Printers, Phones, Tablets, Smartboards, A/V Systems, Radios, Cameras, Scanners and Docucams
• Assisted with software and SaaS issues including MS Office, GSuite, Adobe products, browser filtering, camera systems, and dozens of individual learning-based sites such as Rosetta Stone
• Responsible for yearly inventory management of well over 2000 items of equipment including IT and non IT devices/items

Fort Myers, Florida Area

• Worked with 3 to 10 other interns to inventory, palletize, and auction various pieces of equipment being retired – including Desktops, Laptops, Chromebooks and Monitors
• Built auxiliary system to securely wipe device hard drives before auction and assisted in implementation and use