Dustin Nelson, Chfp, Csmc Email and Phone Number
Dustin Nelson, Chfp, Csmc work email
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Dustin Nelson, Chfp, Csmc personal email
Revenue Cycle Manager with 10 years of experience working in healthcare, including network management analytics, contract compliance, and revenue operations leadership. Certified Healthcare Financial Professional and Specialist in Managed Care by HFMA. Experienced in managing projects across various departments and maintaining relationships with VP and executive level leaders both internally and with insurance payers.
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Rcm A And R And DenialsInvision Sally Jobe / Radiology Imaging AssociatesEnglewood, Co, Us
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Accounts Receivable ManagerNimble Solutions Nov 2024 - PresentSt Louis, Missouri, United States -
Manager Of Payer RelationsScl Health Sep 2021 - Oct 2024Broomfield, Colorado, United States -
Patient Account SupervisorScl Health Jul 2019 - Sep 2021Broomfield, Colorado, United States
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Patient Account LeadScl Health Feb 2018 - Jun 2019Broomfield, Colorado, United States
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Patient Account RepresentativeScl Health Feb 2017 - Feb 2018Broomfield, Colorado, United States
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Operations SupervisorTeleperformance Feb 2015 - Aug 2015Chihuahua Area, MexicoSupervised a team's performance in a competitive environment to meet challenging KPI quotasManaged employee payroll and scheduling needsMonitored call quality and provided professional feedback to improve employeeperformance and developmentAttended or chaired meetings and conferences in a fully bilingual environmentCreated reports and presentations for operational management -
Customer Service Representative Team LeadTeleperformance Nov 2014 - Feb 2015Chihuahua Area, MexicoHandled and resolved urgent or escalated issues with tight deadlines via emailUsed expert customer service techniques and negotiation skills to assist callers over thephone who wished to escalate their concerns to a manager/supervisorProvided guidance and support to a team of employees to develop knowledge of(insurance) products and work with training department to evaluate training materialUsed MS Office Suite and Lotus Note platform to provide administrative assistance toOperations SupervisorsResearched complex issues with health insurance claims, billing, eligibility and providernetworkScreen special cases that may require administrative payment from the company due toinconsistencies or employee error regarding contract status or benefitsScreen member grievances to identify and report Quality of Care concerns withhealthcare providers.
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Customer Service RepresentativeTeleperformance Oct 2014 - Nov 2014Chihuahua Area, MexicoAnswer inbound inquiries from customers over the phone in a fast-paced environment while meeting company's quality, customer satisfaction and handle time quotas.Use system navigation skills to quickly work between various windows and document interactions (64 WPM).Work with quality analysts and direct supervisor as a team to develop short and long term plans to meet and exceed KPI metrics.
Dustin Nelson, Chfp, Csmc Skills
Dustin Nelson, Chfp, Csmc Education Details
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Computer/Information Technology Administration And Management -
Lincoln College Preparatory AcademyHigh School Diploma
Frequently Asked Questions about Dustin Nelson, Chfp, Csmc
What company does Dustin Nelson, Chfp, Csmc work for?
Dustin Nelson, Chfp, Csmc works for Invision Sally Jobe / Radiology Imaging Associates
What is Dustin Nelson, Chfp, Csmc's role at the current company?
Dustin Nelson, Chfp, Csmc's current role is RCM A and R and Denials.
What is Dustin Nelson, Chfp, Csmc's email address?
Dustin Nelson, Chfp, Csmc's email address is du****@****nce.com
What schools did Dustin Nelson, Chfp, Csmc attend?
Dustin Nelson, Chfp, Csmc attended Arapahoe Community College, Lincoln College Preparatory Academy.
What skills is Dustin Nelson, Chfp, Csmc known for?
Dustin Nelson, Chfp, Csmc has skills like Customer Service, Management, Call Centers, Operations Management, Leadership, Team Leadership, Customer Satisfaction, Performance Management, Process Improvement, Coaching, Teamwork.
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