Dustin Helm Email and Phone Number

+ Tasked with setup of daily paper’s layout using Quark Express+ Created print ads for various clients within specific deadlines+ Conducted quality checks as projects would come off the press+ Supported Editorial and Advertising teams as projects arose+ Prioritized design time and deadlines for projects and daily paper+ Tutored new team members in work-flow processes

• May 2003 - June 2007, November 2009 - November 2011+ Grew professionally while employed with a Fortune 500 company+ Worked with customers via Phone to answer pre-order and technical concerns in Tools & Hardware and Consumer Electronics categories+ Assisted third party merchants via Phone and Email with business concerns on the Amazon Marketplace+ Aided in the preparation of Tools & Hardware mailed catalogs+ Assisted colleagues with work-flow training & new product knowledge+ Engaged customer issues with internal teams until fixed+ Participated in company work-flow improvement events (Kaizens)

+ Laid out print ads, flyers, catalogs with strict specification & deadlines+ Charged with processing company business card orders+ Traveled to press locations to carry out press quality checks on projects+ Conducted hands-on vinyl printing and application to create signs, banners, decals, vehicle wraps, etc.+ Maintained digital message board designs and scheduling+ Designed and maintained company web sites