We started EMC because we believe that customer service is a dying art form. At EMC, we help you reclaim your time and effortlessly manage life's frustrations through expert problem-solving and exceptional customer service. We are the solution for customer service between you and every task, issue, or problem you have. We are expert problem solvers who believe in putting the customer first. Our vision for EMC is to provide our clients with one point of contact for all of their needs. From small every day errands, to full home management, to larger scale project management. Imagine only having to deal with one person to get all of your personal issues solved while having that person prioritizes you above everything else. We pride ourselves on being the kind of people who will always answer our phones, and who will work tirelessly to get the task done.

Seaborn Pile Driving is a 77 year old (Established in 1947) marine construction company servicing the Lake Washington area of Seattle. While running Seaborn we ran the company as an employee focused, customer service driven company that put an emphasis on quality. We built our legacy on being the best on the lake and we stood by that very statement. Every dock we built was backed by our guarantee of "we aren't happy until you are!" Everything about Seaborn was made by and for our employees, we centered the entire company around them. We provided a 10% match 401K, great health benefits, tools and gear, top notch training, and schooling. It didn't matter if you worked with us as an employee, client or vendor we were there to serve you!•Built a strong passionate team of 36 along with a leadership team consisting of a Vice President, Chief Financial Officer, Director of Sales and Communication, & Director of Operations. •Successfully grew the company's revenue from $2,100,000.00 to $8,500,000.00 in three years. •Grew net income from $(389,000.00) to a 2024-year end estimated of $425,000.00 and an EBITDA of over $1,000,000.00. •Moved the company from on-site dock building to a premanufactured system that allowed us to increase revenue without increasing equipment and labor costs. •Developed a process driven culture that allowed our team to stay efficient and thrive in a rapidly growing environment. •Established two additional companies from divisions within Seaborn with help from our team to drive additional growth and revenue.•Developed relationships with direct competitors and non-direct competitors to strengthen the Marine Construction industry.•Located key vendors that allowed us to purchase materials direct and lowered costs by over $400,000.00 a year.

Director of ConstructionServed as part of a forward-thinking executive management team overseeing all aspects of the business. Daily tasks included design and construction estimating, performing all project management tasks on active pre-construction and construction jobs, processing accounts receivable, client billing, project cost tracking, sales and marketing, contract negotiations and sub-contractor recruitment. Simultaneously charged with recruiting, training, mentoring, and managing a team of results-focused employees, including handling morale-boosting, staff performance reviews and disseminating detailed feedback reports to improve multi-site operational productivity. •Played a strategic role in helping the company grow from 1million in revenue with a 4% net profit to 4 million with a 13% net profit.•Remodeled multiple award-winning homes with varying designs and budgets.•Implemented Co-Construct software that allowed the team to communicate more openly and efficiently.•Developed and oversaw an employee bonus and review program allowing employees to participate in the sharing of company profits.

Strategically steered field quality control operations, including recruiting, training, and managing 52 employees in 15 states while overseeing the quality-centric needs of 32 financial institutions and 1,800+ vendors nationwide.Comprehensively developed weekly and monthly reports for use by senior executives and marketing teams. Developed and delivered engaging public presentations (i.e. lectures, exhibits) to profitably advance product and services awareness. Collaborated with Field Assets’ largest clients in multiple locations, including expertly presenting current and future quality control strategies, rapidly addressing concerns, and managing overall account security. Developed a new reporting system to allow for less direct oversight. Held several titles of escalating priority, National Training Manager, National Client Liaison, and Regional Field Quality Control Manager.Held several titles of escalating importance starting from Regional Field Manager, National Client Liaison, National Training Manager, and lastly Vice President. •Lead a team of 52 employees with an office-based team and field employees if 15 states. •Oversaw field and construction operations for 32 clients utilizing over 1,800 contractors nationwide. •Successfully reduced budget expenses by 22% annually.•Decreased employee labor hours 33% while increasing productivity by evaluating and restructuring antiquated procedures.•Produced annual department operating budgets and monthly forecasts.