Dustin Moreno Email & Phone Number

Bakersfield, California, United States

Key Highlights:• 36% market growth earned by leading a market revitalization strategy that covered optimizing the product mix, enhancing in-store experiences, leveraging technology, promotions, and marketing, expanding service offerings, and optimizing pricing strategies, inventory management, and customer engagement.• 35% increase in delivery program adoption captured by addressing concerns about in-person shopping conflicts, demonstrating the ease of maintenance by visiting competing stores with successful programs, and highlighting that the average order value for deliveries significantly exceeds in-store purchases.• 7.5% reduction in operating costs and a 3% drop in inventory expenses generated by training staff on ordering processes and inventory management, which reduced excess stock and minimized carryover.• 2.4% lift in profitability reached by aligning product and service offerings across multiple stores; develop business reviews to demonstrate long-term value in investing in upgraded equipment.Support a $25M, 36-franchise store zone in enhancing profitability by providing marketing tools, ensuring compliance with merchandise agreements, and conducting detailed sales analyses to uphold financial integrity. Maintain competitive pricing by monitoring market trends and recommending appropriate retail adjustments. Serve as the liaison between franchisees and vendors, and assist in franchise development through site selection and comprehensive franchisee evaluations. Oversee new store openings and conversions, manage floor layouts, initial merchandising, vendor communications, and equipment training. Ensure adherence to corporate, legal, and regulatory standards by enforcing policies and providing guidance.

Bakersfield, California, United States

Key Highlights:• $710,000 first-year revenue increase won by turning around struggling stores, beginning with building positive relations between franchisees and district staffing, restructuring hiring practices, and identifying high-potential in-store talent.• 16% reduction in delivery cancellations achieved by conducting weekly audits to analyze cancellation reasons, creating scan sheets to minimize errors, and establishing a top-seller area for orders of high-demand items.Provided operational oversight, budget planning, franchisee support, and business development for a $1.2M, 12-franchise store zone. This included training and guidance to achieve business goals, driving sales growth and profitability through strategic analysis and efficiency improvements. Ensured stores adhered to legal, safety, and regulatory standards by conducting audits and implementing compliance training. Developed and executed district-level strategies aligned with corporate objectives, led recruitment and team development, and managed financial performance, including budgeting and financial reporting.

Bakersfield, California, United States

Key Highlights:• 30% rise in employee performance accomplished by prioritizing work orders and staffing needs to meet production goals; implemented protocols to boost productivity and streamline processes.• 25% reduction in errors attained by prioritizing work orders and staffing needs to meet production goals.Oversaw the operations of a 70+ person team, including inventory management, logistics, training, performance evaluations, disciplinary meetings, and daily huddles. Established strong relationships with area supervisors, merchandise managers, and other key stakeholders to align teams on production planning and potential roadblocks.

Bakersfield, California Area

Key Highlights:• $1M+ revenue generated by conducting weekly visits that provided a value-added service and demonstrated a commitment to earning new business.• 50% increase in overall sales realized by rebuilding trust with two major key accounts that previously left the organization, gradually restoring the entire previously lost portfolio.Managed accounts receivable and payable, enhancing systemic efficiency through optimized production techniques. Oversaw scheduling, inventory monitoring, and team management for product intake, and coordinated international shipping operations to ensure efficient global distribution. Held responsibility for human resources management across the Western Region. Initially hired as a Store Manager and promoted to Business Manager after the Accelerated Production Services acquisition.

Jacksonville, North Carolina Area

Key Highlights:• Received multiple medals (Marine Corp Achievement Medal and Good Conduct) for meritorious services in a combat zone and faithful service. Spearheaded program development, coordinating daily operations across various senior command levels. Managed the activities of 40 Marines, encompassing operations, planning, and scheduling. Oversaw critical logistics, transportation, and equipment distribution, ensuring seamless team operations. Led extensive security measures, from protecting staff and assets to collecting sensitive information and crafting executive-level reports.