Provide expert public affairs support and communications strategy for the hub of prepositioning programs at Marine Corps Support Facility Blount Island, Florida. Home to Blount Island Command, the port facility executes a critical global mission to ensure Marine warfighters receive the highest quality combat-ready equipment and supplies. Enable a continuous flow of accurate and timely information to educate internal and external audiences about the command’s structure, activities and missions. Facilitate and strengthen local interactions with community and media representatives to increase public awareness of the unique capabilities and contributions of Marine Corps Support Facility Blount Island.

Consulted centuries of research for a theory that re-conceptualizes public spheres, given participatory media as the public's preferred medium of information exchange. Examined online dialogue to discover why information earns influence in problem-solving and relational discourse. Outlined the validity claims online communities use to construct ideological positions and legitimize cultural beliefs. Recognized literacy as a social practice of demonstrating active reasoning and developing knowledge through impassioned discussions that tap into credible domain expertise while restoring ideological consistency and cultural coherency. To advance a manuscript with editors, created a Semantic MediaWiki that scaffolds the elements of research.

Based in Colorado Springs, the fastest-growing market in the VA Eastern Colorado Health Care System, led public affairs activities across southern Colorado. Complied, edited and published various communications products while increasing community partnerships by 600 percent. Coordinated marketing materials and media engagement for nearly 100 in-person suburban and rural community leader and provider discussions, veteran resource fairs and town halls, as well as veteran organization and congressional coordination meetings. Equipped executives to engage communities through controversial topics. Researched, wrote and edited dozens of leadership messages and monthly executive talking points. Sent press releases and media advisories, then monitored reports for tone and accuracy. While responding to media queries, ensured reporters avoided assumptions that could result in premature or unnecessary public concern. Produced and published print, video and social media stories, as well as occasional partner and weekly employee bulletins, enabling everyone to confidently explain VA benefits and services.

While securing hundreds of partners to eliminate enumeration barriers for the 2020 Census, created localized content to motivate high self-response rates. Formed dozens of local committees to focus on reaching hard-to-count populations, as means to drive equity into funding, districting and planning. Created presentations, conducted trainings and shared accurate and timely information to empower locally trusted voices to explain why the decennial census is important, easy and safe. Engaged in reflective inquiry and problem-solving dialogue to keep communications relevant and goal-oriented in rural counties, school districts and veteran and military communities. Created a daily response rate tool that pointed to when specific products and activities coincided with increased self-response rates, keeping resources used in effective ways. Exceeded expectations in customer-relationship management, personal work plan development, weekly reporting, outreach activities and administrative tasks.

Within a school of choice state, managed digital communications for a rapidly growing public school district in northeastern Colorado Springs and unincorporated areas of El Paso County. Created communications plans to restore trust and earn funding for the expanding population. Led the development of 24 responsive design school websites, while creating content that exceeded accessibility standards, improved search engine optimization and integrated live chat clients. Published dozens of news stories; several earning national coverage. Led social media and email campaigns for community engagement, content marketing and lead generation. Applied integration software to connect databases for personalized user experiences, automations and overall scalability. Created database-driven apps to enhance workflows, like course registrations and facility requests. Earned dozens of awards for news writing, photography, web design and email marketing. Hosted national work sessions about online dialogue and community engagement.

Assisted the Critical and Creative Thinking program director with increasing awareness and participation by current and former students. Contributed to massive open online courses, based on connectivism (cMOOCs). Assisted monthly, topic-based collaborative explorations. Coached graduate students through various online tools, while promoting the program and its ambitions.

Earned outstanding performance remarks while coordinating contractors providing journalism, photography and media relations services for the garrison and 4th Infantry Division commanders, as well as various tenant units. As an overseas contingency operations reporter contributing to a weekly newspaper, wrote and edited AP-style stories while producing hundreds of D-SLR images. Marketed content using distributed reporting services.

Received top performance remarks while coordinating a public affairs program as an advisor to the installation commander. Wrote and edited more than 100 AP-format stories, supported by hundreds of high quality D-SLR images, to explain overseas contingency operations. Analyzed reports in various publications, from hometown to international, while compiling talking points and command guidance for future interviews. Facilitated dozens of cultural awareness events for thousands of service members, while writing stories to show their impact on bilateral relations. Ensured mutually beneficial interactions between the U.S. Army and the host nation’s government and vast expatriate population. Aligned public affairs activities between five tenant units, two installations and the U.S. embassy. Created content for six quarterly town hall meetings to get feedback on projects and programs. Designed logos, templates, magazines and television programs with brand consistency.

Enforced installation policy and ensured base security. Implemented biometric force protection equipment in an austere environment: Networked hardware, suggested software changes, registered thousands of profiles and performed training classes for more than 100 security forces personnel.

Supported public information, internal investigation and military operational imagery and journalism. Created thousands of photographs using film and digital cameras in a variety of environments, including night vision and extreme weather. Led desktop imaging initiatives by researching and recommending equipment, quality control, archiving and finishing, while providing technical expertise for integrating digital assets. Serving in a NATO press center in Macedonia, codified standard operating procedures for visual information management and coordinated support services with host nation businesses.