Dustin Yochim Email & Phone Number

Barnhart, MO, US

St Louis, Missouri, United States

• Processed 2000+ orders daily with 99.998% fulfillment accuracy; top 1% in role.
• Worked with 300+ team members to ensure work was accomplished in a timely manner, and in accordance withposted Amazon safety and Warehouse Safety/OSHA rules and guidelines.
• Trained/executed functions beyond standard scope; including roles in problem solve, ICQA, IT, and amnesty.

• Provided learning technology support and professional development workshops for 70,000 students across all four colleges in the University of Missouri system.
• Responded to a variety of complex and urgent faculty, staff, and student inquiries including independently identifying issues and delivering solutions.
• Ensured optimal customer service to a wide variety of customers, including listening and communication skills, and problem-solving skills

• Installed and configured VM hosts with the ability to create VM instances and monitor VM environments.
• Troubleshooted networks, systems, and applications to identify and correct malfunctions and other operationaldifficulties.
• Evaluated and/or recommended purchases of computers, network hardware, peripheral equipment, and software;provided technical consulting services to department/organization regarding use of computers, and networks to.

Bachelor Of Science - Bs, Computer Science

Associate Of Arts - Aa, General Studies