Dusty Wasmund Email and Phone Number
Dusty Wasmund's Location
Greater Phoenix Area, United States
Dusty Wasmund's Contact Details
Dusty Wasmund work email
- Valid
- Valid
Dusty Wasmund personal email
n/a
About Dusty Wasmund
With over 20 years of experience in the FinTech sector, Dusty has expansive knowledge in consumer as well as business credit worthiness. He has built teams of 400+ agents in call centers focusing on credit, collections, sales, and customer services as well as smaller companies(100 or fewer) employees focused on small business credit, factoring, merchant cash advance, and loans.
Dusty Wasmund's Current Company Details
Dusty Wasmund Work Experience Details
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Chief Operating OfficerCedar Ridge Capital Jun 2022 - PresentVirtual
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Svp Of OperationsCedar Ridge Capital Oct 2018 - Jun 2022Boise, Idaho, United StatesAt CRC, our goal is to combine great people and unique opportunities with flexible capital to create long term sustainable wealth. As one of those opportunities, we have created Funding Cortex, which is a semi-automated online lending platform to help small to medium sized businesses across the country. By streamlining the application and closing process, we can have funds in the hands of our customers within several hours.
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Advisor - High Road PeoHigh Road Peo Nov 2022 - PresentBoise, Idaho, United StatesAt High Road PEO, we have a team of experts that help businesses with human resources, workers' compensation, risk management, employee benefits and payroll administration. Our goal is to increase profitability, maximize employee productivity, reduce time spent on transactional HR activities, reduce employment related liabilities and ultimately lower labor cost! We want to make life more simple and take a straightforward approach to accomplish these goals. -
Vp Of OperationsIronhorse Portable Power Jan 2018 - Jan 2019Phoenix, Arizona AreaOperations management for the most advanced portable 12 volt charging system in the world. No more dragging extension cords and waiting for a vehicle to charge. Simply hook up the IronHorse and in a matter of minutes the vehicle will start.
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Self EmployedSelf Employed May 2017 - Jan 2018Surprise, ArizonaBaseball-Gymnastics-Kids
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Vp Of OperationsExpansion Capital Group Aug 2015 - Apr 2017Sioux Falls, South Dakota Area -
Director Of OperationsExpansion Capital Group Jan 2014 - Aug 2015Sioux Falls, SdAt Expansion Capital Group my responsibilities include but are not limited to hiring, employee relations, day to day operations, and technology. In just 2 months we have instituted call routing for the direct to merchant marketing campaigns and are working to grow our sales staff over the next 30-60 days and achieve a total of 15-20 employees by the end of the year. At Expansion Capital Group we are building a fun and exciting environment for our employees to achieve both their short and long term career goals!
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Resource Planning SpecialistCigna Aug 2013 - Mar 2014Sioux Falls, SdAtt Cigna Home Delivery Pharmacy, I was able to create and implement a capacity plan for their multi-site call center to better help them achieve their service goals. In just a few short months I was able to help "right the ship" to better plan ahead for staffing needs as well as building efficiencies into their daily processes(IVR, call routing, etc.) -
Operations ManagerNutraclick (Formerly Hungry Fish Media) Mar 2012 - Aug 2013Sioux Falls, SdAt NutraClick Customer Care I was able to lead a team of 5-7 exempt Team Managers and 100 non exempt retention and customer service agents. We were able to provide industry leading customer service to our customer base. As a team we were able to take the sales revenue from $45,000 per month to over $500,000 in 6 months. This was achieved by instituting a new and cutting edge incentive program that motivated the agents to "WANT" to come to work every day. I thrive on building an environment for employees that is fun and profitable at the same time. -
Director Of OperationsRedwood Hills Financial Group Jul 2011 - Mar 2012Sioux Falls, South Dakota AreaAs the Director of Operations at Redwood Hills Financial Group my responsibilities include but are not limited to growing and managing the call center. Creating inbound and outbound marketing campaigns for our prepaid debit card products as well as maintaining our technical infrastructure.
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Director Of OperationsTotal Card, Inc Jul 2009 - Jul 2011Sioux Falls, South Dakota AreaAs Director of Operations at Total Card, Inc. My responsibilities included managing all call center departments. This included third party collections, marketing, order taking, and customer service. I worked closely with our owners and senior management to ensure all aspects of the call center were profitable. -
Operations ManagerTotal Card, Inc Sep 2006 - Jul 2009As the Operations Manager at Total Card, Inc. My responsibilities included a team of 10-15 exempt staff and up to 150 non exempt staff at it's peak. Worked closely with senior management to ensure the call center was efficient and profitable.
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Unit ManagerTotal Card, Inc Oct 2003 - Sep 2006
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Collections SpecialistTotal Card, Inc Feb 2001 - Oct 2003
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Collections SpecialistSpecialized Card Services Jan 1999 - Feb 2001
Dusty Wasmund Skills
Call Centers
Customer Service
Customer Retention
Sales
Credit
Leadership
Management
Marketing
Financial Services
Strategic Planning
Incentive Programs
Project Management
Process Improvement
Consumer Goods
Call Center
Risk Management
Operations Management
Call Center Management/development
Account Management
Team Building
Credit Cards
Vendor Management
Customer Satisfaction
Business Development
Employee Relations
First/third Party Collections
Sub Prime Credit
Prepaid
Team Leadership
Workforce Management
Change Management
Executive Management
Coaching
Online Advertising
Insurance
Salesforce.com
Product Management
Customer Acquisition
Inbound Marketing
Human Resources
Relationship Management
Sales Management
Call Center Development
Forecasting
Sales Operations
Email Marketing
Performance Management
Training
Business Analysis
Analytics
Dusty Wasmund Education Details
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Washington High School
Frequently Asked Questions about Dusty Wasmund
What company does Dusty Wasmund work for?
Dusty Wasmund works for Cedar Ridge Capital
What is Dusty Wasmund's role at the current company?
Dusty Wasmund's current role is Chief Operating Officer at Cedar Ridge Capital, LLC.
What is Dusty Wasmund's email address?
Dusty Wasmund's email address is du****@****hfg.com
What schools did Dusty Wasmund attend?
Dusty Wasmund attended Washington High School.
What skills is Dusty Wasmund known for?
Dusty Wasmund has skills like Call Centers, Customer Service, Customer Retention, Sales, Credit, Leadership, Management, Marketing, Financial Services, Strategic Planning, Incentive Programs, Project Management.
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