Dustylee D. Email & Phone Number

Gilroy, California, United States

Milpitas, California, United States

President Cup Winner of 2018....2nd place

Gilroy

Currently representing and promoting the Clarks brand, as well as acting as the main role model for sales and customer service. Responsible for all aspects of the personnel management, recruiting, training, customer service execution, merchandising, store operations and administration, marketing and display. Promoted a positive work environment to drive team to sell and upsell pairs sold, accessories and individual goal. Analyze P&L and determined the needs of the business on a monthly and quarterly level to manage controllable costs and minimize losses and deliver KPI. Maintained and implemented all sales reports, EPR statistics, KPI statistics, customer surveys and coached team to maintain standards. Developed the team members by observation, coaching in the moment, and continuous feedback.

Gilroy, California

Store Manager for an outlet store at the Gilroy Premium Outlets. For 2015 helped the store achieve the highest award for the company and our district and rated 10 out 620. Comp last year highest selling days. Rated 5 out of 30 Outlet stores to achieve plan for 2015.

San Jose, California

Opened a new factory outlet at Westgate Mall. Store was estimated to do 3 million 2014. Exceeded sales plan for Q4 and new sales plan was 4.5 million. Won the highest award for increase in sales for Q4 for a new store opening. Hired, recruited, trained all employees and kept a staff of 30 associates minimum after holiday. Quickly recruited to go help open new stores and train and recruit staff. Assisted Market Director in leading calls with district as well as updating district with monthly, and quarterly goal and news.

San Jose, California

Lead the team to meet and exceed all sales targets including plan, comp, and other key performances that is required by Corporate. Insures that team is delivering legendary customer service and sales results. Consistently coaching and developing the team to have the best skills with Visual presentation,Operational skills, and selling high quality products. Recognizing great talent and placing associates based on their skill and experience to better the business. Able to prioritize and delegate effectively and efficiently to drive sales results and meet the needs of the business. Collaborating with Store Operations to ensure that visual presentations, and last minute marketing is being set for the fast paced environment. Responsible for complying with company policy, Federal and State Regulations

Greet customers in a professional and engaging manner. Lead sales associate for department. Provide honest and confident feedback regarding merchandise style and fit with product knowledge. Building a cliental and personal relationship in order to meet the customer's needs and expectations. Achieve personal sales goals while supporting the goal of the team and the department. Monthly calls and meetings with corporate buyers on upcoming styles, textures and colors. Trained employees quarterly on new products, news and other department needs. Partner with Department Manager and Store Manager to ensure sales goals and store needs were met. Maintained a monthly binder of sales and feedback based on customers purchases.

Gilroy, Ca

Responsible for promoting vineyard to the public and provide an excellent experience for each guest. Educate the guests about the wine and the vineyard, encourage customers to purchase wine and sign up for wine club. Managed staff to sell wine and oversee daily duties including training all new employees on register and tasting room ediquette. Updated wine inventory in tasting room and outside warehouse. Cleaned, stocked and reorganized tasting room. Purchase all supplies for tasting room and wine club shipments. Meet monthly sale goals for tasting room. Worked closely with Event Coordinator on promotions and monthly events. Catered private events from 10 to 150 people. Purchased, prepped, cooked, served, and cleaned up each event. Main contact between client and the vineyard. Certified SafeServe handler.

Honor. Integrity. Seeking Knowledge and Having Fun is the core value that was lived at Red Robin. As Mid- Manager interfacing with guests, assisting the kitchen and the team with daily questions and resolving issues so that the restaurant can maintain high standards is a key element for Red Robin Gourmet Burgers. Maintained daily cash transactions, billing, inventory, as well as prep and safety knowledge. Facilitated in training of new team members as well as educating the team with new product information including promotional items, contests, and menu changes. Received certification in safety, health and sanitation, menu knowledge, food prep, and daily office tasks.