Dustyn Brown Email & Phone Number

Southeast Michigan

Davisburg, Michigan

-Received 2019 Sales Achievement Award -Received 2018 Salesperson of the Year Award-Received 2017 Sales Achievement Award-Promoted in January 2018 from Michigan Field Sales Rep to Midwest Senior Field Sales Rep New Housing-Focused on market penetration and sales growth and demand for FastenMaster building products at the builder/contractor and dealer level and align the channel to pull through sales for FastenMaster distribution customers.-Work with Structural Engineers, Component Manufactures General Contractors, Builders, framing contractors, sales managers and building code officials.-Prospect for new customers through established relationships and grassroots efforts.-Navigate a complex sales process to align the channel and to execute against the Market Development elements of the "Market Back Plan." Annual growth targets to exceed $1M in revenue.-Provide installation expertise and warranty information to builders and dealers.

Howell, Mi

Greater Detroit Area

-Managed the movement of international cargo for domestic customers.-Collaborated with coworkers, international C.H. Robinson offices, and third-party agents to ensure efficiency, excellent customer service, and continued customer relationship development-Managed financial details of shipments and proper billing of customers-Generated, filed, and maintained up-to-date customer records, reports, shipment documentation, etc.-Provided support (reporting, documentation, etc.) to internal and external customers (Sales Executives and Account Managers)-Ensured adherence to customer SOPs and government agency regulations.-Ensured compliance with all government filings and regulations such as Federal Maritime Commission (FMC) and U.S Department of Commerce, etc.

WHAT I DID:Directly supervised an operation support team providing coordination, monitoring, and scheduling of U.S. military ships and aircraft within a specific region encompassing 112,000 square miles of international sea and airspace.Supported homeland defense and advanced the mission readiness of U.S. Atlantic Fleet and Joint Forces by providing control, surveillance, management, sustainment, and ready access to assigned airspace, operating areas, training ranges and resources.HOW I DID IT:Gathered, interpreted, and disseminated pertinent technical and operational information integrating multiple information systems and resources to create situation composites for overall awareness.Provided customer service, internally and externally, for all branches of military service by processing operational request and handling customer inquiries through phone, chat, and e-mail. Visually designed information through providing data link architecture for rapid sharing of composite data for multiple clients.SKILLS GAINED:•Operations Management•Logistics Support•Data Support •Information Management •Customer Service •Management in high stress environment•Administrative •Schedule Control•Technical Writing

Uss Harry S Truman (Norfolk, Virginia)

WHAT I DID:During major ship (aircraft carrier) maintenance and overhaul period I was selected to train and lead a team of sailors in the completion of hundreds of scheduled fabrication work packages. HOW I DID IT:Maximized the efficiency of projects through careful coordination of production schedules of work packages utilizing continued process management and the implementation of resources, personnel, and procedures.Managed over $200,000 worth of equipment and materials enabling supplies and money to be utilized effectively while maintaining sufficient levels of materials for continuous workflow without excess accumulation through the meticulous coordination with suppliers for swift and timely movement of materials.Collaborated with customers and suppliers for customization needs for specific projects.Maintained the high levels of customer satisfaction by continually analyzing the quality and progress of projects preventing any unnecessary re-work.WHAT I ACCOMPLISHED:Achieved and surpassed organizational targets completing all scheduled work 3 months ahead of set deadline, resulting in a savings of over $500,000.SKILLS GAINED:•First Line Supervision•Project Management•Process Improvement•Materials Management •Face to Face Customer Service•Quality Assurance

Uss Harry S Truman (Norfolk, Virginia)

Effectively managed a team of 5 highly skilled technical data analysts receiving a commendation award for providing vital and time critical information to key decision makers during 8 high risk operations.Trained 12 personnel in data analysis and operational fundamentals qualifying individuals so that manning levels were maintained. Assisted key decision makers in providing threat assessment and risk analysis using a variety of resources to make accurate and well informed decisions. Communicated through a variety of channels including HF, VHF and UHF radios, e-mail, instant messaging, and phone enabling all teams to share real-time information maintaining high-levels of situational awareness. Carried out routine operational testing on equipment to ensure that systems where operating at their highest levels. Evaluated subordinates on a regular basis to measure levels of knowledge and help to improve in areas where needed.

Uss Harry S Truman (Norfolk, Virginia)

Was responsible for all facets of law enforcement, physical security, and force protection duties for a crew of over 5,000 personnel.Conducted investigations and initiated incident reports.Conducted security patrol rounds of secret facilities.Provided security checks of personnel at check points.Operated a variety of security equipment including; baggage x-ray machine, metal detectors, and vehicle search equipment.Qualified to operate M9 service pistol, M240b machine gun, M4 Riffle, and 12 gauge shot gun.

Uss Harry S Truman (Norfolk, Virginia)

Interpreted and evaluated technical data and information to provide recommendations to supervisors.Performed and monitored radio communication, internally and externally.Provided to upper management technical and operational information and assistance related to military operations.Operated a variety of computer based equipments and programs.

Uss Harry S Truman (Norfolk Virginia)

Insulated surfaces of pipes, ducts, valves, fittings, flanges, boilers, tanks, refrigerating units, and similar structures. Performed surface measurements and mathematical calculations for various insulating projects.

Uss Harry S Truman (Norfolk Virginia)

Bachelor Of Business Administration (B.B.A.), Technology Managment

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

High School

Master’S Degree, Leadership

In progress