Debashis Dutta Email & Phone Number

Kolkata, West Bengal, India

• Managed multiple high-priority projects simultaneously while meeting deadlines.
• Developed strategic partnerships with key stakeholders to ensure success of initiatives.
• Monitored industry trends and kept clients informed of potential opportunities and threats.
• Wrote and edited reports, proposals, and presentations for clients.
• Collaborated with cross-functional teams to implement effective and efficient solutions.
• Advised senior management on potential risks associated with proposed initiatives.

Kolkata Area, India

Dankuni

• Evaluated usage of company technology by identifying potential areas of improvement in on-premises DC, network infrastructure and formulate a re-engineering plan for infrastructure revamp.
• A redundant optical fiber network backbone Implemented within administrative building, manufacturing unit, operation unit, quality testing lab, and store locations with no single point of failure.
• Server virtualization implemented for existing physical servers’ optimization with the aim of 24x7 business services availability.
• For IT infrastructure mobility and scalability RF connectivity established within office locations for effective collaboration.
• Revamped IP surveillance system, with 99% uptime.
• A help desk for IT issues has been set up to resolve a ticket within 2-4 hours.

Kolkata Area, India

• Analyzed business requirements to design appropriate IT solutions.
• Assisted internal stakeholders for requirement gathering and testing of business processes for selection of real estate ERP solutions.
• Spearhead the implementation of ERP, and Document Management solutions to achieve business goals such as automation of complex business processes, revenue management, real-time reporting, etc.
• Revamped existing on-premises data centre, and network infrastructure (wired / wireless) to enhance 95% IT continuity.
• Designed network architecture, advised senior management for selection of vendor, and monitored implementation of IP Surveillance & IP telephony for Urbana residential project (500+ families).
• Leading the team of 2 people in resolving and handling of IT support issues.

Kolkata Area, India

• Provided users with technical support for computer problems.
• Managed backup, security, and IT help desk systems.
• Monitored network traffic to detect malicious activities such as viruses or unauthorized access attempts.
• Assessment of project execution (MPLS VPN) with emphasis on enhancing IT infrastructure efficiency
• Coordinated with vendors and stakeholders to ensure successful delivery of IT services.
• Resource handling and Team management

Kolkata Area, India

• Provided users with technical support for computer, servers, network problems.
• Managed news feed upload/download, backup, and IT help desk systems.
• Coordinated with vendors and stakeholders to ensure successful delivery of IT services.

Customer Support - Desktop, Laptop, Server technical support

Master Of Computer Applications - Mca, Information Technology, A

Master Of Business Administration - Mba, Information Technology, A

B. Com (Hons), Commerce