Debashis Dutta Email & Phone Number

Kolkata, West Bengal, India

• Managed multiple high-priority projects simultaneously while meeting deadlines.• Developed strategic partnerships with key stakeholders to ensure success of initiatives.• Monitored industry trends and kept clients informed of potential opportunities and threats.• Wrote and edited reports, proposals, and presentations for clients.• Collaborated with cross-functional teams to implement effective and efficient solutions.• Advised senior management on potential risks associated with proposed initiatives.

Kolkata Area, India

Dankuni

• Evaluated usage of company technology by identifying potential areas of improvement in on-premises DC, network infrastructure and formulate a re-engineering plan for infrastructure revamp.• A redundant optical fiber network backbone Implemented within administrative building, manufacturing unit, operation unit, quality testing lab, and store locations with no single point of failure. • Server virtualization implemented for existing physical servers’ optimization with the aim of 24x7 business services availability. • For IT infrastructure mobility and scalability RF connectivity established within office locations for effective collaboration. • Revamped IP surveillance system, with 99% uptime.• A help desk for IT issues has been set up to resolve a ticket within 2-4 hours.• To achieve 95% business continuity, prepared total cost of ownership, proposal and implementation plan for Hybrid Cloud Infrastructure. • Spearheads the implementation of open-source Document Management Software (Alfresco) for convenient retrieval, and version control of documents.• Achieved company objectives by combining business and technological plans such as ERP (Manufacturing) and Document Management solutions implementation.• Met with department heads, managers, supervisors, and vendors to solicit cooperation and resolve problems.• Leading the team of 4 people and provided technical guidance and support to junior members, helping them to develop their knowledge and skills in the field of IT.

Kolkata Area, India

• Analyzed business requirements to design appropriate IT solutions.• Assisted internal stakeholders for requirement gathering and testing of business processes for selection of real estate ERP solutions. • Spearhead the implementation of ERP, and Document Management solutions to achieve business goals such as automation of complex business processes, revenue management, real-time reporting, etc.• Revamped existing on-premises data centre, and network infrastructure (wired / wireless) to enhance 95% IT continuity.• Designed network architecture, advised senior management for selection of vendor, and monitored implementation of IP Surveillance & IP telephony for Urbana residential project (500+ families).• Leading the team of 2 people in resolving and handling of IT support issues.• Managed delivery of projects and programs to achieve desired quality outcomes.

Kolkata Area, India

• Provided users with technical support for computer problems.• Managed backup, security, and IT help desk systems.• Monitored network traffic to detect malicious activities such as viruses or unauthorized access attempts.• Assessment of project execution (MPLS VPN) with emphasis on enhancing IT infrastructure efficiency• Coordinated with vendors and stakeholders to ensure successful delivery of IT services.• Resource handling and Team management

Kolkata Area, India

• Provided users with technical support for computer, servers, network problems.• Managed news feed upload/download, backup, and IT help desk systems.• Coordinated with vendors and stakeholders to ensure successful delivery of IT services.

Customer Support - Desktop, Laptop, Server technical support

Master Of Computer Applications - Mca, Information Technology, A

Master Of Business Administration - Mba, Information Technology, A

B. Com (Hons), Commerce