Parthajit Dutta Email & Phone Number

Bengaluru, Karnataka, India

• Responsible for Capacity Planning, SLA, Speed & Serviceability management within 3PL function
• Lead the Last mile capacity planning activity for the month with 3PL partners based on the business ask
• Build & Optimize allocation models to arrive at the optimum capacity mix at 3PL partner level to ensure operational metrics are on track, optimizing supply chain cost, reliability & speed
• Lead the Lane level serviceability management for 3PL partners, along with Speed & SLA Management for different tiers available
• Source level capacity planning for the E2E offload to 3PL Partners, along with completeness of orchestrator capacities at First Mile and Last Mile
• Own the “Spillage metric” to ensure right capacities at the LM locations based on actual demand patterns

Hyderabad, Telangana, India

• Responsible for Customer Engagement, Warehousing and Logistics operation for 9 Sales Regions across 6 states
• As primary CS&L Lead for South, accountable for warehouse planning & operations of entire product portfolio, through network of 6 Warehouses of cumulative area 3,00,000 Sq. Ft, supporting business of 1,800 Cr per annum
• Budgeting & secondary logistics operations of largest regional portfolio, delivering to 400+ customer locations
• Accountable for budgeting, execution & monitoring of annual Warehousing & Logistics Operating Spend of 45 Cr
• Work closely with the regional sales teams to mitigate demand-supply imbalance through dispatch prioritization, stock reservation, pro-active planning, and S&OP adherence, improving Order Fulfillment Fill Rate to 97%+
• Provide timely inputs to supply planner, minimizing stock-outs & ensuring right level of inventory is maintained

Gurugram, Haryana, India

• Heading the Supply Chain Operations & Customer Experience for RB DTC, aligned with organization's vision
• Develop multi-year DTC Supply Chain capability for all DTC channels and platforms across India
• Build Supplier relationship to mitigate risk and reduce operating expense through rate & contract negotiation
• Create long-term network Capacity & Capability to enable & drive DTC success, including Distribution Network Strategy, Multi-Distributor strategy and execution, new approaches to store fulfillment and delivery, etc.
• Manage the Planning & Replenishment cycle for 40+ SKU across brands along with Logistics Operation
• Drive improvement across in-stock percentage, on-time performance and non-conformance response time

Bengaluru Area, India

• Responsible for managing Pan India Logistics & Supply chain Operations through 3PL partners for B2C Segment
• End to end project management for contractual arrangements, rate negotiations, technology integration, and sustaining and improving the shipping capabilities of the logistics partners post launch
• Responsible for increasing reach & capacity of Flipkart using Vendor Management in outsourced environment
• Work with Allocation Planning team for yearly allocation & monthly orchestration of same for E2E Supply Chain
• Spearhead the 3PL E2E Operations for Market Place Model; successfully supervising base of over 3000 sellers
• Implement customer & seller experience strategies & road map for assets pertaining to 3PL Supply Chain

Bengaluru Area, India

• Work with cross functional teams to on-board logistics vendors by analysing techno-economic viability of same
• Plan, monitor, and analyze key metrics for day-to-day performance of the Forward & Reverse leg of operations
• End to end management of API Platform for Seller onboarding & Multilocation Serviceability service for sellers
• Conceptualized & Implemented Vendor Portal for increased visibility in 3PL Supply Chain & reduce interventions
• Leading team of 4 members to develop 3PL framework for best in class CX/SX experience and cost efficiency
• Managed project to create a proactive fulfillment model to improve key metrics pertaining to logistics operations

Bengaluru Area, India

• Member of the Core team that managed end to end coordination and planning of the Big Billion days sale - BBD '16
• Responsible to track contract compliance, service levels and issues with multiple national 3rd party logistics providers
• Developed account strategies and resolved critical logistics problems to minimize operational cost and impact
• Delivered BBD ’16 with <1% Delivery Breach for 30% of Flipkart Shipment with a spike of 3x BAU volume
• Reduced breach of Delivery TAT by 55% and improved promised Dispatch-to-Delivery SLA by 40% Project Title: Reduction of Cancellations and Customer-Dependant Pre-delivery Returns at Flipkart
• Identified the major driving factors and industry trends behind pre-delivery returns and cancellations due to customer dependency

Mumbai Area, India

• Mapped the As-Is Product Cycle from sourcing to delivery and identified corresponding lead times
• Streamlined plant layout by doing time-gap analysis of the production activities and removing inefficiencies
• Performed delay-time analysis to optimize the overall maintenance and inspection cost

Mumbai Area, India

• Project Title: driving factors of Indian Farm Equipment and Agricultural Machinery
• Conducted as-is analysis of the current Indian Agricultural Equipment industry to identify market size, growth, drivers and restraints
• Segmented Indian Agricultural Equipment industry into verticals, indicating the key players and new product launches in each vertical and generated an overall market growth report
• Performed strategic group analysis and developed a comprehensive Comparative Analysis in order to differentiate companies based on their product, capacity and target segment
• Conducted market research to identify insights and analysed the key drivers of the industry which will help in shaping future marketing strategies across different regions
• Conducted stakeholder interviews to understand the need gaps between the market requirements and the current expertise of the manufacturers

Kolkata Area, India

• Worked in a team in CDOT-MAX and administered troubleshooting processes of real-time call related issues
• Distributed VAS among various subscriber category and ensured smooth flow of traffic across various channels

Master Of Management, Operations And Supply Chain Management, 7.86

Activities and Societies: Member of Operations Club, Editor of Opera Magazine, Event Coordinator of Leagile • Delivered workshops and KT.

Bachelor Of Technology (B.Tech.), Electronics & Communication Engineering, 8.00

Activities and Societies: Student Representative in Placement Cell, Founder & Head of Film Making Club • Elected from a batch of 450.

High School, Science, 89.40%

Activities and Societies: Member of Quiz Team