Orchestrated cloud-based platform deployments with Kubernetes and DockerCollaborated with developers, architects, and operations teams to ensure cloud architecture complied with security and performance requirements.Developed and managed CI/CD pipelines with Jenkins, GitHub, and Azure DevOps.Developed and implemented efficient database backup strategies and disaster recovery plans.Assisted in troubleshooting and resolving database errors, performance issues, and data replication issues.Monitored database performance and capacity, taking proactive steps to increase efficiency.

Deploying IT solutions for Resort and Hotel real estate projects at the request of the Project Management DepartmentReceiving requests from Operations, Hotel Resort Management Group and providing application solutions to Hotel, Second home, and Time-ShareEvaluation of capacity, and bidding documents from design consultancy contractors on IT systems according to deployed projectsConsulting solutions and deploying infrastructure for Contact Center (CC) On-Premise projects for customers and Hosted CC service infrastructure of the Company.Consulting, designing, and offering solutions to transform the enterprise network with Google Cloud. Build innovate and scale with Google Cloud Platform (GCP).

Installed, configured, and maintained database server software and related products.Developed and maintained database security policies and procedures.Created and maintained database schemas, tables, views, and stored proceduresDesigning, building, and maintaining secure and scalable AWS infrastructureApply to DevOps principles and practices, including continuous integration, continuous delivery, and infrastructure as codeImplement scripting languages like Shell, Python, or PowerShell for automation and infrastructure managementImplementing and managing CI/CD pipelines using tools like Jenkins or AWS CodePipelineKnowledge and implementation of containerization technologies like Docker and orchestration tools like Kubernetes for deploying and scaling applicationsAbility to troubleshoot and resolve issues related to AWS infrastructure and application deploymentsImplementing monitoring and alerting solutions to ensure the availability and performance of AWS resourcesKnowledge of security best practices and the ability to implement and maintain secure AWS environments, including IAM policies and access controlsDocumenting and maintaining infrastructure as code templates, process documentation, and architecture diagramsWriting Bash Script, Python for Debian, Ubuntu and Centos, Amazon Linux to automate many tasksDesign and Implementation for Security solutions as: Blue Coat ProxySG, Blue Coat Advanced Security Gateway & Blue Coat Malware AnalysisDesign and Implementation for Audit solutions such as Netwrix, Lansweeper, IP-Guard & ADAudit PlusEnsure an effective ITIL infrastructure process, policies, and documentation are in place and adhered to, coordinate and manage team resource allocation to facilitate optimal delivery service. Ensure Service Levels Agreement (SLA) and aligned with Business objectives

Installed, configured, and maintained database server software and related products.Developed and maintained database security policies and procedures.Created and maintained database schemas, tables, views, and stored proceduresDesigning, building, and maintaining secure and scalable AWS infrastructureApply to DevOps principles and practices, including continuous integration, continuous delivery, and infrastructure as codeImplement scripting languages like Shell, Python, or PowerShell for automation and infrastructure managementImplementing and managing CI/CD pipelines using tools like Jenkins or AWS CodePipelineKnowledge and implementation of containerization technologies like Docker and orchestration tools like Kubernetes for deploying and scaling applicationsAbility to troubleshoot and resolve issues related to AWS infrastructure and application deploymentsImplementing monitoring and alerting solutions to ensure the availability and performance of AWS resourcesKnowledge of security best practices and the ability to implement and maintain secure AWS environments, including IAM policies and access controlsDocumenting and maintaining infrastructure as code templates, process documentation, and architecture diagramsWriting Bash Script, Python for Debian, Ubuntu and Centos, Amazon Linux to automate many tasksDesign and Implementation for Security solutions as: Blue Coat ProxySG, Blue Coat Advanced Security Gateway & Blue Coat Malware AnalysisDesign and Implementation for Audit solutions such as Netwrix, Lansweeper, IP-Guard & ADAudit PlusEnsure an effective ITIL infrastructure process, policies, and documentation are in place and adhered to, coordinate and manage team resource allocation to facilitate optimal delivery service. Ensure Service Levels Agreement (SLA) and aligned with Business objectives

Work closely with senior management to develop business requirements for system enhancements. Work closely with vendors and the internal IT team to develop the systems according to the user specifications. Work closely with end-users to ensure that UAT results meet the end-user requirements. Arrange training and roll- out of new features.Operating and maintaining the Mobile Financial Services Implementation on Utiba Mobility Core SystemDesigning and planning for the relocation from legacy server systems to the construction of system virtualization standard physics platformPublic launch of the new call center on the CRM platform. Roll out of Service Request on CRM platform to move from the traditional email request to CRM ticket with SLA management and escalation through Asterisk and vTiger CRMDeploy and maintain mail servers such as Mail Exchange and Postfix.Deploy and maintain Oracle database system (9i, 10g, and 11gR2)Migrated the local Call Center system to a regional infrastructure. The new system had better capacity, better disaster resilience, and management information but a lower cost of maintenance. It also provides call agents with a well-rounded view of the customer and creates qualified leads through individual solutions over the IVR channelDeploy and Maintain the Network System and Optimizing Network Performance for Lease-Line Network System from ISP to CustomersDeploy and Maintain Audio Conference on Cisco VoIP architectureDeploy and Maintain connect in SMS Gateway system