Duy Ngoc Bach
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Duy Ngoc Bach Email & Phone Number

Duty Manager at Sofitel Legend Metropole Hanoi at Sofitel Legend Metropole Hanoi
Location: Hanoi, Hanoi, Viet Nam 9 work roles 2 schools
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Role
Duty Manager at Sofitel Legend Metropole Hanoi
Location
Hanoi, Hanoi, Viet Nam
Company size

Who is Duy Ngoc Bach? Overview

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Quick answer

Duy Ngoc Bach is listed as Duty Manager at Sofitel Legend Metropole Hanoi at Sofitel Legend Metropole Hanoi, a company with 80 employees, based in Hanoi, Hanoi, Viet Nam. AeroLeads shows a matched LinkedIn profile for Duy Ngoc Bach.

Duy Ngoc Bach previously worked as Duty Manager at Sofitel Legend Metropole Hanoi and Front Desk Supervisor at Sofitel Legend Metropole Hanoi. Duy Ngoc Bach holds Bachelor’S Degree, Hospitality Administration/Management from William Angliss Institute.

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Email format at Sofitel Legend Metropole Hanoi

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Sofitel Legend Metropole Hanoi

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Profile bio

About Duy Ngoc Bach

Experienced professional with a proven track record in the hospitality sector, showcasing adeptness in operational management and exemplary customer service across various facets such as Rooms division, Quality Assurance, and Food & Beverage. Recognized for strong leadership in fostering teamwork and effective communication. Committed to ongoing learning and dedicated to upholding the highest standards of customer satisfaction. Continuously strives for personal improvement to exceed previous achievements.

Current workplace

Duy Ngoc Bach's current company

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Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hanoi
Duty Manager at Sofitel Legend Metropole Hanoi
hanoi, ha noi, vietnam
Employees
80
AeroLeads page
9 roles

Duy Ngoc Bach work experience

A career timeline built from the work history available for this profile.

Duty Manager

Current

Hanoi, Hanoi, Vietnam

- Representative of the Senior Management: handle every situation happening in the hotel.- Ensure the use of tact and diplomacy to rectify quickly the situation, reaching the guest's satisfaction while respecting the procedures and organisation.- Has continuous contact with all front of the house departments (FO, Concierge, GRO, Bellboys, F&B, Security.

May 2023 - Present

Assistant Night Manager

Melbourne, Australia

_Generates End of day reports such as FLASH, Pick up reports, reservation per day report._Review reservations and resolve account problems with limited resource at night time._Act as manager on duty during emergency situations, security issues and handle late night queries._Advance skill with OPERA ORACLE system

Nov 2019 - Sep 2020

Guest Service Agent

186 Exhibition Street, Melbourne

Transfer as a recommendation from the food and beverage department to front office with no experience, i was being trained under the supervision of Rydges duty managers and successfully got promoted to Assistant Night Manager after 10 months to be trained as Duty Manager.* Perform check-in and out services, provide information and recommendation for.

Jan 2019 - Nov 2019

Food And Beverage Attendant

186 Exhibition St, Melbourne 3000

Work as an All rounder Food & Beverage attendant, from floor staff to barista as well as hosting small scale events in Locanda restaurant and Private dining room.

Aug 2016 - Jan 2019

Housekeeper

Melbourne, Australia

  • Work internship as concierge for 1 month, then start working as house keeper.
  • Clean rooms, lobbies, bathrooms and hallways
  • Vacuum and wash carpets and rugs
  • Transport trash to waste disposal equipment
  • Dust and polish wooden, glass surfaces and furniture
  • Replenish room supplies
Aug 2015 - Nov 2015

Food And Beverage Attendant

Melbourne, Australia

  • Provide catering Service
  • Provide Room Service
  • Setup Rooms for meetings, conferences and many special events
Oct 2014 - Jan 2015

Food And Beverage Attendant

Racv Club

Melbourne, Australia

Jun 2014 - Aug 2014

Bartender, Duty Manager, Cashier

Melbourne, Australia

  • Perform table service, provide ar la carte Menu, Table d’hote menu
  • Make and provide alcohol responsively to customer
  • Manage restaurant occasionally
Feb 2014 - Jul 2014
Team & coworkers

Colleagues at Sofitel Legend Metropole Hanoi

Other employees you can reach at sofitel-legend-metropole-hanoi.com. View company contacts for 80 employees →

2 education records

Duy Ngoc Bach education

FAQ

Frequently asked questions about Duy Ngoc Bach

Quick answers generated from the profile data available on this page.

What company does Duy Ngoc Bach work for?

Duy Ngoc Bach works for Sofitel Legend Metropole Hanoi.

What is Duy Ngoc Bach's role at Sofitel Legend Metropole Hanoi?

Duy Ngoc Bach is listed as Duty Manager at Sofitel Legend Metropole Hanoi at Sofitel Legend Metropole Hanoi.

Where is Duy Ngoc Bach based?

Duy Ngoc Bach is based in Hanoi, Hanoi, Viet Nam while working with Sofitel Legend Metropole Hanoi.

What companies has Duy Ngoc Bach worked for?

Duy Ngoc Bach has worked for Sofitel Legend Metropole Hanoi, Rydges Hotels & Resorts, Radisson, Melbourne Convention And Exhibition Centre, and Racv Club.

Who are Duy Ngoc Bach's colleagues at Sofitel Legend Metropole Hanoi?

Duy Ngoc Bach's colleagues at Sofitel Legend Metropole Hanoi include Thu Vu, Phuong Luu, Tan Nguyen Huu, Phan Thùy, and Nguyen Nguyen Van.

How can I contact Duy Ngoc Bach?

You can use AeroLeads to view verified contact signals for Duy Ngoc Bach at Sofitel Legend Metropole Hanoi, including work email, phone, and LinkedIn data when available.

What schools did Duy Ngoc Bach attend?

Duy Ngoc Bach holds Bachelor’S Degree, Hospitality Administration/Management from William Angliss Institute.

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