Project management and Account management.Managing creative, production and social team’s production timeline/deadline.Collaborating with partners and third parties – Mindshare, Celtra, Sizmek, Skyperry,…Working on multiple digital projects – Social media, Website, Banner and TVCs.Strong knowledge on digital platforms and tools – Facebook, Youtube and Website. Crisis management and community management.Client service, negotiation and problem solving skills.Processing procurement paperwork.

Producing social media/ marketing contents – Facebook, Youtube & Website.Managing social media/ marketing contents via MailChimp & CoSchedule. Social media listening – Community management.Preparing marketing materials and assisting with strategy executions.Collaborating with creative team both in brainstorming and executions.Event planning and coordination – in collaboration with Elite TALKS Inc.

Analysing data using Excel – producing daily/weekly/monthly reports.Customer service - handling complaints.Managing telesales team members.Tracking telesale team’s performance and incentives.Processing pending paperwork and forms.Working closely with Telesale and Credit card team to boost sale and productivity.