Recruitment - Implement recruitment tasks as above and allocate tasks to subordinators. - Gather and analyze hiring needs from all departments & branches, then propose recruitment plan for the company. - Lead HR recruiters to execute recruitment plans and achieve hiring goals. - Collaborate with the IT department to develop and utilize the recruitment module in the company's internal system (ERP system). - Rebuild the recruitment process and standardize job descriptions for all positions. - Build up the onboarding process, and collaborate with the IT department to create onboarding workflow in the internal system. Training - Implement training tasks as above. - Training needs analysis, liaising with external training vendors and service providers to coordinate external training programs. (IATA Certificate & Certificate of Customs Clearance). - Creating a program for reviewing knowledge of customs declaration for Customs & Operations staff. - Develop E-learning programs for sales staff. - Deeply understand the concept of quality management and procedure. - Lead an ISO team to build up ISO procedures including: + Understanding the organization and its context + Understanding the needs and expectations of interested parties + Actions to address risks and opportunities + Control of documented information + Customer satisfaction survey + Organizational roles, responsibilities, and authorities + Compliance obligations + Internal audit program + Nonconformity and corrective actionOther tasks - Support company's events and organize sports competitions. - Report weekly and monthly to Back Office Manager.

Recruitment - Collaborate with hiring managers to understand staffing needs and create job descriptions. - Source & attract candidates through online job boards, social media platforms, and professional networks (Facebook, Linkedin, recruitment websites) - Utilized applicant tracking systems and recruitment software to manage candidate pipelines and track recruitment metrics. - Manage and implement the full recruitment lifecycle for all offices (both in Vietnam and Cambodia), conducting: + Screening CVs + Interviewing candidates + Assessments to evaluate candidate qualifications and cultural fit + Checking references + Official recruitment decision + Offers to candidates and salary negotiation + Onboarding + Following up on candidates during probationEmployer Branding - Manage and write employer branding posts for the company's careers website and Facebook - Manage and update the company's presence on job boards, ensuring consistent branding and messaging across all platforms. - Develop and execute strategies to promote the company's culture, values, and employer brand. Training - Be responsible for first-day orientation of new hires and training including: + Company's policy and benefits. + Company's culture and structure for new hires.Other tasks - Support company's events and organize sports competitions. - Report weekly and monthly to Back Office Manager.

- Recruiting as annual and monthly HR plan and reporting recruitment progressdaily/weekly/monthly.- Creating candidate pool; posting recruitment news on social networks, and recruitment websites;screening candidates’ profile; arranging for interview; interviewing and evaluating; making offerletters, and manage staff personnel files.- Managing the accounts of the company on recruitment websites; sourcing more potentialrecruitment websites (free recruitment websites that have not been used, social networks, forums,Linkedin,…).- Interviewing by telephone or interviewing face-to-face with department heads, including thesepositions:+ Staff: Accountant, warehouse keeper, salesman, multimedia designer, sales engineer, serviceengineer.+ Manager: Supply Chain Manager, Human Resource Manager.- Pre-interviewing and evaluating candidates’ English.- Writing content for Employer Branding posts and translating them into English.

- Following staff closely and recruiting massive security guards and bodyguards monthly.- Explaining the company’s policies and regulations to newcomers.- In charge of customer care, problem-solving, and negotiation.- In charge of timekeeping and payroll.- Manage staff personnel files, labour contracts.

- Organizing classroom’s activities.- Training new teaching assistants.- Customer service.- Event-organizing, interpreting for workshops.