Duy Nguyen Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vn

Ho Chi Minh, Ho Chi Minh City, Vn

I. I am the “Digital” C.O.O of this company, one of the first to achieve over 95% digital transformation in operations.My role at Dongon.vn boils down to 3 key tasks:1. Sell fish.2. Sell more fish.3. Make sure (1) and (2) happen smoothly with the daily sales volume from 100 tons to 200 tons of sea fish.__________________II. Responsibilities✓ Overseeing Operations: Setting strategic goals, managing financial performance, and ensuring the company meets its objectives.✓ Developing and implementing Business plans to achieve the company's goals. This includes identifying new opportunities, allocating resources, and managing risks.✓ Building and maintaining a strong team of executives and employees. This includes hiring and firing key personnel, providing training and development opportunities, and creating a positive work environment.✓ Communicating with shareholders, investors, and other stakeholders. This includes providing company performance updates, responding to inquiries, and building relationships.✓ Representing the company to the public. This includes giving speeches, attending events, and writing articles.✓ Overseeing the company's legal and compliance matters. This includes ensuring that the company complies with all applicable laws and regulations.✓ Protecting the company's assets and reputation. This includes taking steps to prevent fraud, theft, and other risks.__________________III. Achievements✓ Gia Huy became the most significant fresh seafood supplier for major supermarkets and CVS in Vietnam through Modern Trade, achieved $1M in revenue in the first year, $10M in the 2nd year, and double-digit growth in the following years.✓ Successfully established a JV with a Finnish food company to receive €5 million in funding from VCs from Finland. This includes Finnpartnership, a business partnership program Finnfund operated on behalf of Finland's Ministry for Foreign Affairs, and other VCs from Europe.

Hanoi, Hanoi, Vn

I. Leader of 3 critical Digital Transformation Projects of Vinpearl:✓ Tree Management System to manage about 1 million trees, including trees planted in resorts, hotels, amusement parks, safari parks,... and Vinpearl and Vinwonders nationwide.✓ Booking Portal (the number of bookings to be processed across Vinpearl's entire system ranges from 10,000 to 20,000 bookings and meets the peak of up to 60,000 bookings per day).✓ Hotel Management System - developed and deployed the sustainable system to 40 Properties of Vinpearl Hotels and Resorts all over Vietnam. Completely replace Opera, the most powerful PMS in the world, from Oracle.__________________II. Responsibilities✓ Plan, track, and deliver projects on time, within budget, and to the required quality standards.✓ Coach teams in agile development practices to ensure they follow best practices.✓ Maintain high client satisfaction by providing proactive communication and risk management.✓ Report regularly to all stakeholders on project progress and ensure that scope changes, dependencies, and risks are managed effectively.✓ Present project information to the team and client clearly and concisely.✓ Lead an entire program of projects/teams if required.✓ Provide continuous support and guidance to less senior colleagues through regular coaching activities and help them fulfill their development plans.__________________III. Achievements✓ Won the best digital transformation project award of Vingroup for the Booking Portal Project.✓ Ensured that all booking requests from Booking Portal are processed within 24 hours, with a 99% accuracy rate.✓ Completely built up the map of about 1 million trees from all Vinpearl's properties with detailed and live updated status of trees planted.✓ Transferred the Hotel Management System to 10,000 users from the staff of Vinpearl.

Bangkok City, Th

I. I was the AVP leading the Innovation and Digital Project in the Coca-Cola Thailand market.✓ Thainamthip, a bottler company of Coca-Cola in Thailand.✓ Ordering Platform for the FMCG network of Wholesalers and Retailers.✓ Through 4 years.__________________II. Responsibilities✓ Led developing and implementing innovative and digital projects that improved the company's efficiency by 10%, productivity by 15%, and customer satisfaction by 20%.✓ Managed a team of engineers and designers to create new products and services that generated $1 million in revenue in the first year.✓Worked closely with stakeholders to gather requirements and ensure that projects met their needs, resulting in a 90% satisfaction rate.✓Stayed up-to-date on the latest trends in innovation and technology, which led to the development of several new products and services ahead of the curve.✓Tracked the progress of projects and made adjustments as needed, which resulted in completing tasks on time and within budget.✓Presented project results to senior management clearly and concisely, which helped to secure funding for future projects.__________________III. Achievements✓ Took the role as a founder to create a new entity that builds up an Ordering Platform in the FMCG Distribution Channel in the Thailand Market.✓ Launched 2 mobile apps for the FMCG wholesales, one for their sales force and one for the clients to make orders and track their deliveries.✓ Deployed the Ordering Platform to the FMCG network of 100 distributors >> 1,000 wholesales >> 10,000 retailers. The system managed an annual revenue of over THB 75 billion (USD 250 million) running through the platform.✓ Developed a financial credit model for FMCG Wholesales to make a loan from Kasikornbank based on the report extracted from the FMCG Ordering Platform. Credit limit up to THB 9 million (USD 250 thousand)✓ Created a new customer loyalty program that increased customer retention by 10%.

Ho Chi Minh, Ho Chi Minh, Vn

I. As COO, I was primarily responsible for scaling the company and reaching over $100M in sales within one year.__________________II. Responsibilities✓ Build the Simple Business Process Management for Retailers. It will be the heart of S3 - The web-based point of sales and inventory management software.✓ Identify customer management processes, standardize requirements, and propose solutions for applying S3 software in customer business process management.✓ Develop strategic plans for Sales and Marketing.✓ Allocate resources and budget based on product features priority, manage marketing budget, and deliver all marketing activity within the agreed budget.✓ Develop marketing and PR team plans based on gap analysis and resource availability. Be responsible for the implementation of marketing and PR plans in daily work.✓ Take the lead in discussion, proposing partnership programs for FMCG companies, and taking responsibility for implementing the program effectively.✓ Lead or participate in the Company/business area/team projects if required.✓ Communicate and commit to precise standards that meet and exceed customer expectations for product development.✓ Review incentive calculation and make concurrence for an individual team member.__________________III. Achievements:✓ Designed and then guided the development of a cloud-based management solution for small retail shops. They were still serving hundreds of retailers all over Viet Nam. They were shortlisted for the pilot with Coke in Manila and Bangkok.✓ Grew from 2 founders to a team of 10 .Net developers, 2 Android developers, 4 customer supports, 5 sales, and 1 data analyst.✓ Pivoted to the marketplace for traditional trade FMCG wholesalers, processed $US 100M worth of orders in 12 months.✓ Acquired extensive knowledge about traditional trade markets in Vietnam, Thailand, Philippines, Indonesia, and Malaysia.

I worked in the Game and Entertainment Business in Vietnam. I created the Nextgen Brand and kept it alive for 10 years.__________________Achievements:✓ I was one of the most favorite writers in The Gioi Game - The first and biggest Game Magazine in Vietnam.✓ I created the highest-performance technical team in the console gaming market (offline game).✓ I created the first and the best Vietnamese Video Gaming review channel on YouTube.✓ I hit the record of selling more than 1,000 pcs of Diablo III official key games in Vietnam, where gamers habitually use "pirate" digital products.✓ We were one of the first retail stores to own a professional digital marketing team focusing on SEO, Email Marketing, and Social Marketing.

Hochiminh, Vn

I. I was a business unit leader of a team in charge of providing solutions and deploying software systems of e-learning and library management to Universities and Colleges in Vietnam.__________________II. Responsibilities✓ Responsible for costing, estimating, and planning projects.✓ Preparing Project Initiation documentation.✓ Responsible for ensuring the best value is obtained for the project, including supplier-based use of internal and external resources.✓ Tracking activities against the detailed project plans. ✓ Maintaining and completing Business Unit Key Performance Indicators.✓ Organizing and facilitating Project Steering / Operating Committees meetings.✓ Solving "sensitive" personal problems/benefits regarding the projects.✓ Lead the team to achieve the goal set by C.E.O.__________________III. Achievements✓ Successfully implemented the project of building the electronic and digital library system for Ho Chi Minh City University of Theatre and Cinema;✓ Successfully deployed the e-learning system from I.B.M. to Saigon University. It's the first e-learning Campus system in Vietnam.✓ Led the bidding operation (and won) for implementing the Education Management System for the Vietnam Airlines Flight Training Center project.✓ Became one of the only 2 Leaders operating B.U. with positive profits during management.

Selling Telecommunication and Network devices and system.Jobs:✓ Find and identify new business opportunities by solving customer problems.✓ Develop and monitor client/partner relationships.✓ Track the status of ongoing engagements and projects.✓ Organize partner's factory visits by customers.

Not Graduated Yet, Mechatronics, Robotics, And Automation Engineering

Esystems Network Professional, Computer Systems Networking And Telecommunications

Education record