Manual tester for numerous online mobile games, through database access perform gray-box testingResponsibilities:- Leading the team when necessary (Daily meetings, delegating tasks, communication with the clients, mentoring...)- Designing and executing test plans- Perform Smoke, Sanity, Regression, Exploratory testing, etc.- Creating SQL queries for functionality testing and thorough bug analysis- Working with the development team to correct the bugs- Communication with the Customer support team in order to resolve live community issues- Checking discrepancies between JSON and Balance files

Project: Delivery and maintanance of application software for the budget execution system of the Republic of SerbiaPurchased by Ministry of Finance, Department of the TreasuryResponsibilities:- SPOC, 1. level support, 24/7 on call service- Daily logs checking- Communication with customers in order to improve service- Error reproduction and testing of new functionalities- Delevery of monthly reports- Instructions creation and updates in accordance with Functional specifications

Responsibilities:- SPOC – Direct contact for reporting errors and client’s request- Ticket creation, resolving or escalating to a particular group- Handling of SLA ticket parameters - SOC network monitoring and analysis- NOC network monitoring and analysis- Reporting on users’ servers