Diego Valenzuela, Shrm-Scp Email & Phone Number

Denver, Colorado, United States

•Collaborate with Sales Executives to redesign and enhance the company’s Commission structure, encompassing strategic planning and effective communication•Provide comprehensive HR support to a 250+ member Business Unit, addressing employee relations situations and internal investigations•Establish policies for hourly staff, uniquely positioned within our corporate structure, to standardize performance expectations including designing a Performance Management process for leadership to follow•Provide mentorship and training to a direct report, focusing on developing them into an effective HR Business Partner. This included involving them in investigation discussions, exit interviews, and collaborative scenario-based coaching•Integral in compensation planning, encompassing base pay benchmarking, promotion recommendations, annual merit and promotion budget oversight, and the development of job ladders to inform compensation decisions•Enhance employee engagement through the use of feedback surveys, collaborating with business leaders to align company culture with policies using employee insights

Colorado

•Provide expert HR support to over 475 employees nationwide•Lead Cross functional discourse to improve and elevate HR practices and processes for Training, Talent Acquisition, and Sales leadership•Conduct new manager training to recently promoted leaders in the sales organization •Awarded first “HomeAdvisor Hero” presented companywide and elected by senior leadership across entire organization for HR contributions in 2020

Aurora, Co

•Provide and maintain expert HR guidance and solve complex issues in topics such as Employee relations, compliance, benefits, and other related subjects.•Foster strong working relationship with multiple clients in personal book of business and communicate across various levels of management and C-level positions.•Proactively solve and present HR strategies and recommendations to clients and other business units to drive business for both clients, and organization alike.

Aurora, Co

•Educate and conduct worksite employee meetings on benefit and retirement enrollment and elections.•Assist clients with strategizing hiring and employment practices including interviewing, on-boarding, training, and coaching. •Advise clients on best practice and compliance regarding topics of FLSA, FMLA, benefits, and employee performance through in depth consultation.•Discuss employee relation situations regarding the employee life cycle (hiring, coaching/training, conflict resolution, leaves of absence, ADA, and Workers’ Comp).

Fort Collins, Colorado

•Discussed specific employee situations with clients and how to handle according to HR best practice regarding the employee life cycle (interviewing, hiring, discipline, termination, etc.).•Developed employee engagement and improvement strategy to create communication, leadership, and performance to increase productivity by employees.•Created resources for associates to assist clients more productively and efficiently.

Greeley, Colorado

•Coached and trained employees on sales techniques by providing feedback on customer interactions to ensure customer satisfaction and sales excellence.•Lead store associate re-structuring model to align with company mission and vision and to stay in compliance with federal law.•Analyzed store sales trends regarding product sales, and delivered reports to District managers on store and employee progress as well as plans to continue growth. •Handled daily store managerial duties such as inventory maintenance, employee scheduling, customer issue resolution, ensuring all procedures are being followed by store associates.

Greeley, Colorado

•Created tools from scratch to aide associates companywide in the understanding and sales of the new mobile sales initiative in the company.•Trained employees on mobility trends, plans, and sales techniques/skills.•Lead personalized discussions with employees for feedback and coaching.

Listen to customers' needs in technology and suit them with the best technology for them with unbiased opinions. Be enthusiastic about products and have good knowledge base. Build a strong relationship with the customer to where they come back because of the great relationship built.

Fort Collins, Colorado

Train, manage employees and customer service to provide good experiences at recreational center.