Donna W. Email & Phone Number

Dallas, Texas, United States

Coordinates with cross-functional teams to streamline purchasing operations, enhancing efficiency and reducing lead times.Manages detailed purchase records and analyses market trends to forecast future procurement needs accurately.Facilitates vendor negotiations to secure favorable terms, fostering long-term partnerships and driving cost savings.Maintains accurate purchase records and monitors market trends to predict procurement needs, ensuring timely stock… Show more Coordinates with cross-functional teams to streamline purchasing operations, enhancing efficiency and reducing lead times.Manages detailed purchase records and analyses market trends to forecast future procurement needs accurately.Facilitates vendor negotiations to secure favorable terms, fostering long-term partnerships and driving cost savings.Maintains accurate purchase records and monitors market trends to predict procurement needs, ensuring timely stock replenishment.Collaborates with suppliers to improve delivery schedules, ensuring consistent inventory levels and reducing stockoutsProcesses order entry and shippingProduces up to 100 billing invoices per day when helping accounting teamWorks on logistics with shipping companies for freight orders Show less

Dallas/Fort Worth Area

• Develop and execute qualitative research efforts with consumer audiences• Build relationships with clients and guide projects through their life cycle• Manage multiple simultaneous projects• Lead project kick off calls to understand client needs, project specifications, timelines and responsibilities• Manage study profitability by monitoring and accounting for all project costs affecting the budget• Place outbound telephone calls to screen/recruit/interview potential… Show more • Develop and execute qualitative research efforts with consumer audiences• Build relationships with clients and guide projects through their life cycle• Manage multiple simultaneous projects• Lead project kick off calls to understand client needs, project specifications, timelines and responsibilities• Manage study profitability by monitoring and accounting for all project costs affecting the budget• Place outbound telephone calls to screen/recruit/interview potential respondents• Ensure confirmation calls and emails are sent to respondents to verify their participation in a study• Complete participant qualification spreadsheets Show less

Irving, Tx

• Facilitated purchases and logistics of projects with revenues of up to $100K • Supported Sales teams by sourcing creative product ideas and negotiating best prices to meet or improve budgets by 10% • Developed new vendor relations operating as a liaison with both internal and external departments to reduce cost by up to 15%• Expedited receiving process with vendors to ensure prompt and correct receipt of products from assigned suppliers by up to 3 days ahead of schedule•… Show more • Facilitated purchases and logistics of projects with revenues of up to $100K • Supported Sales teams by sourcing creative product ideas and negotiating best prices to meet or improve budgets by 10% • Developed new vendor relations operating as a liaison with both internal and external departments to reduce cost by up to 15%• Expedited receiving process with vendors to ensure prompt and correct receipt of products from assigned suppliers by up to 3 days ahead of schedule• Partnered with suppliers for purchased goods and identified new and improved products as well as quality assurance• Managed Purchase Orders and negotiated contracts with vendors to obtain optimum pricing, terms, and deliveries.• Communicated with departments originating orders and kept them informed regarding progress of their orders • Managed inventory of all items through forecasting of upcoming projects. Show less

Garland, Tx

• Managed daily office operations for a team of 35• Supervised a team of 2 admins and 3 warehouse employees• Provided client quotes for equipment and services by obtaining quotes from approved vendors and applying markups for resale, increasing revenue by 10%• Improved vendor relations which improved product quality, reduced lead time, and lowered cost by 15%• Prepared detailed purchase requisitions, RFQ's, and purchase orders resulting in delivery of correct components.•… Show more • Managed daily office operations for a team of 35• Supervised a team of 2 admins and 3 warehouse employees• Provided client quotes for equipment and services by obtaining quotes from approved vendors and applying markups for resale, increasing revenue by 10%• Improved vendor relations which improved product quality, reduced lead time, and lowered cost by 15%• Prepared detailed purchase requisitions, RFQ's, and purchase orders resulting in delivery of correct components.• Managed all shipping and receiving transactions ensuring all items are tracked to its corresponding project• Coordinated with production team on project deadlines Show less

Hickory Creek, Tx

• Managed 5 Roadside Assistance programs of Ford Motor Company, annual revenue $12M• Built and managed a team of 2 admins, 7 team managers and 40 dispatch agents• Revamped monthly invoicing process resulting in a 20% increase in accuracy • Processed client monthly invoicing with approximately $1M of billable items• Executed collections transactions, improving accounts receivables by 15%• Overhauled Customer Service documentation allowing for a decrease in errors by… Show more • Managed 5 Roadside Assistance programs of Ford Motor Company, annual revenue $12M• Built and managed a team of 2 admins, 7 team managers and 40 dispatch agents• Revamped monthly invoicing process resulting in a 20% increase in accuracy • Processed client monthly invoicing with approximately $1M of billable items• Executed collections transactions, improving accounts receivables by 15%• Overhauled Customer Service documentation allowing for a decrease in errors by 30%• Conducted data analysis to uncover early warning signs of critical variances, improving client programs by 20%• Created and executed client program metric systems that captured key market trends improving services by 25%• Collaborated with the Quality Assurance department to provide coaching to floor agents, resulting in 35% improvement in dispatch agent customer service• Implemented program policies and procedures based on client guidelines • Coordinated cross functional teams to provide exceptional customer satisfaction • Provided resolutions for customer complaints and escalations• Negotiated annual Scope of Work contracts Show less

Dallas/Fort Worth Area

• Managed daily business operations of the Dallas facility with up to $2M in annual revenue• Built and supervised teams of 10 facility staff and 20 recruiting agents• Bolstered employee morale resulting in production increase of 50% within six months• Created process improvements to boost operational efficiency by 25%• Organized staff schedule to minimize OT resulting in more than $5K in annual cost savings• Managed and controlled $100K in monthly operating budget•… Show more • Managed daily business operations of the Dallas facility with up to $2M in annual revenue• Built and supervised teams of 10 facility staff and 20 recruiting agents• Bolstered employee morale resulting in production increase of 50% within six months• Created process improvements to boost operational efficiency by 25%• Organized staff schedule to minimize OT resulting in more than $5K in annual cost savings• Managed and controlled $100K in monthly operating budget• Processed client monthly invoicing of approximately $150,000• Created employee performance process and delegated work load, monitoring for accountability within assigned areas, improving efficiency and accuracy by 25%• Handled complex projects resulting in more than $75K in new business annually • Managed 15 – 20 concurrent projects each month• Secured 38% savings in operating expenses through vendor contract renegotiation• Prepared detailed purchase requisitions, RFQ's, and purchase orders resulting in delivery of correct components.• Built relationships with new and existing clients for consumer, B2B and medical projects• Served as liaison between clients, internal teams and partners to manage the operational execution of all studies• Managed local and national projects through their life cycle• Lead project kick off calls with clients and recruiting team, ensuring all team members understand project specifications, client needs, timelines, and responsibilities• Defined and provided project costs to clients according to complexity and specific requests, ensuring bottom line profitability for each project• Partnered with managers to accurately plan and forecast resources needed for each project.• Collaborated with clients to analyze and bring down costs while maintaining profit margins.• Executed financial transactions (bank reconciliations, client billing, AP, AR, Collections) for multiple city locations Show less

Dallas/Fort Worth Area

Dallas, Tx

Dalas, Tx

Dallas, Tx