My career in IT began in September 2019 as a Technical Telemarketing Operator, where I conducted various types of connection tests with clients, provided support to the field team, and participated in the training of new employees. In February 2020, I became an IT Assistant, taking on responsibilities in system administration, NoSQL data handling, and user support. Additionally, I monitored the institution's services, expanding my technical and management skills.In 2022, I advanced to the position of Systems Analyst at Grupo Conexão, where I managed the group's main system, contributed to fixes and improvements, and was responsible for system migrations in newly acquired companies. I also served as a Product Owner, bridging the gap between stakeholders and development.Recently, I took on the role of DevOps Infrastructure Analyst at Canal Woohoo, expanding my responsibilities to include infrastructure projects, Esports broadcast management, operating system administration, service monitoring, team management, and performing the role of Product Owner.