I am a solutions-oriented communicator with a passion for finding meaningful, lasting fixes to a wide variety of problems and helping others achieve greater understanding.I have 10+ years of experience working in customer-facing roles and upwards of 15 communicating bilingually --both verbally and in writing. I am no stranger to working in small, in-office or distributed teams and collaborating cross-functionally, wearing as many hats as needed to resolve issues and satisfy customer requirements.Having relocated to the US late last year after spending most of 2018 and 2019 traveling and reconnecting with the Italian side of my family, I am looking to continue to grow professionally in the fields of customer service and product support.