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Daniel Viola Email & Phone Number

Technical Writer | Communications Specialist at Flagstar Bank
Location: Douglas, Massachusetts, United States 9 work roles 2 schools
1 work email found @pfizer.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@pfizer.com
LinkedIn Profile matched
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Current company
Flagstar Bank
Role
Technical Writer | Communications Specialist
Location
Douglas, Massachusetts, United States
Company size
4170 employees

Who is Daniel Viola? Overview

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Quick answer

Daniel Viola is listed as Technical Writer | Communications Specialist at Flagstar Bank, a with 4170 employees, based in Douglas, Massachusetts, United States. AeroLeads shows a work email signal at pfizer.com and a matched LinkedIn profile for Daniel Viola.

Daniel Viola previously worked as Technical Writer at Flagstar Bank and Contact Center Escalations Specialist at Flagstar Bank. Daniel Viola holds Bachelor'S Degree from Pontificia Universidad Católica Del Ecuador.

Company email context

Email format at Flagstar Bank

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{first}.{last}@pfizer.com
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AeroLeads found 1 current-domain work email signal for Daniel Viola. Compare company email patterns before reaching out.

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Profile bio

About Daniel Viola

I am a solutions-oriented communicator with a passion for finding meaningful, lasting fixes to a wide variety of problems and helping others achieve greater understanding.I have 10+ years of experience working in customer-facing roles and upwards of 15 communicating bilingually --both verbally and in writing. I am no stranger to working in small, in-office or distributed teams and collaborating cross-functionally, wearing as many hats as needed to resolve issues and satisfy customer requirements.Having relocated to the US late last year after spending most of 2018 and 2019 traveling and reconnecting with the Italian side of my family, I am looking to continue to grow professionally in the fields of customer service and product support.

Current workplace

Daniel Viola's current company

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Flagstar Bank
Flagstar Bank
Technical Writer | Communications Specialist
troy, michigan, united states
Website
flagstar.com
Employees
4170
AeroLeads page
Company profile
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9 roles

Daniel Viola work experience

A career timeline built from the work history available for this profile.

Technical Writer

Current
Flagstar Bank

Massachusetts, United States

• Developed an update request management tool, slashing fulfillment times by ~50% and boosting accountability• Retrieved and analyzed monthly documentation usage reports, identifying 15 key topics for improvement• Inspected 600+ pages of documentation, identifying out-of-compliance topics and avoiding internal audit findings• Spearheaded the migration of 300+ pages of material to Salesforce, reducing customer time-to-access by >80% • Produced 100+ new Salesforce knowledge articles, optimizing for term searchability and accessibility • Established production and format configuration for all documentation, expediting publish and backup times by ~60%

Sep 2022 - Present

Contact Center Escalations Specialist

Flagstar Bank

Massachusetts, United States

Sep 2021 - Aug 2022

Contact Center Representative

Flagstar Bank

Massachusetts, United States

Aug 2020 - Aug 2021

Translator

Pfizer

Quito, Ecuador

Feb 2011 - Sep 2019

Project Manager

Translated Now

Quito, Ecuador

Feb 2006 - Sep 2018

Customer Support Agent

Greengo Travel

Quito, Ecuador

Jan 2016 - Jan 2018
Team & coworkers

Colleagues at Flagstar Bank

Other employees you can reach at flagstar.com. View company contacts for 4170 employees →

MP Marisol Pineda Marisol Pineda Colleague at Flagstar BankDetroit Metropolitan Area, United States View → NC Norma Candelaria Norma Candelaria Colleague at Flagstar BankSanford, Florida, United States View → MD Monique Dennis Monique Dennis Colleague at Flagstar BankGreater Fort Wayne, United States View → KS Kathy Scherrer Kathy Scherrer Colleague at Flagstar BankSouthfield, Michigan, United States View → KH Karyn Harvey Karyn Harvey Colleague at Flagstar BankGreater Jackson Area, United States View → AK Annamarie Korte Annamarie Korte Colleague at Flagstar BankUnited States View → KP Kathryn Pothier Kathryn Pothier Colleague at Flagstar BankTroy, Michigan, United States View → LN Linda Novak Linda Novak Colleague at Flagstar BankUnited States View → EZ Estelle Zoller Estelle Zoller Colleague at Flagstar BankTroy, Michigan, United States View → BR Bob Ruby Bob Ruby Colleague at Flagstar BankAuburn Junction, Indiana, United States View →
2 education records

Daniel Viola education

FAQ

Frequently asked questions about Daniel Viola

Quick answers generated from the profile data available on this page.

What company does Daniel Viola work for?

Daniel Viola works for Flagstar Bank.

What is Daniel Viola's role at Flagstar Bank?

Daniel Viola is listed as Technical Writer | Communications Specialist at Flagstar Bank.

What is Daniel Viola's email address?

AeroLeads has found 1 work email signal at @pfizer.com for Daniel Viola at Flagstar Bank.

Where is Daniel Viola based?

Daniel Viola is based in Douglas, Massachusetts, United States while working with Flagstar Bank.

What companies has Daniel Viola worked for?

Daniel Viola has worked for Flagstar Bank, Pfizer, Translated Now, Greengo Travel, and Pontificia Universidad Católica Del Ecuador.

Who are Daniel Viola's colleagues at Flagstar Bank?

Daniel Viola's colleagues at Flagstar Bank include Marisol Pineda, Norma Candelaria, Monique Dennis, Kathy Scherrer, and Karyn Harvey.

How can I contact Daniel Viola?

You can use AeroLeads to view verified contact signals for Daniel Viola at Flagstar Bank, including work email, phone, and LinkedIn data when available.

What schools did Daniel Viola attend?

Daniel Viola holds Bachelor'S Degree from Pontificia Universidad Católica Del Ecuador.

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