Devin North Email & Phone Number

San Jose, Ca, Us

Working primarily as a front-end engineer on Webex Control Hub, a critical admin portal for Cisco's Webex collaboration suite. Shipped features and fixed issues for a platform that serves millions of users and hundreds of telecom partners across over one hundred and sixty markets worldwide. • Collaborate with internal stakeholders and technical leads on software-based solutions, enabling customers to deploy, manage, and optimize Cisco technology in the field.• Contribute during all software development life cycle phases, from requirements gathering and design to development, QA, deployment, and troubleshooting.• Mentor and otherwise assist junior engineers on the team as they develop core skills and subject matter expertise.• Support customers and internal stakeholders via training, documentation, technical assistance, and defect resolution.• Assist in maintaining and improving established software systems and platforms.

New York, Us

• Work closely on a cross-functional team including other developers, designers, Project Managers, QA, etc., to build exceptional products• Build APIs, administrative tools and infrastructure to support iOS and Android mobile applications• Build full-stack web applications• Lead projects and mentor junior developers• Communicate project plans, progress, and scope to clients• Work to enhance team technical knowledge and broaden the scope of team knowledge• Participate in Agile/SCRUM SDLC• Participate in code and architecture reviews

New York, Us

• Work closely on a cross-functional team including other developers, designers, Project Managers, QA, etc.• Participate in Agile/SCRUM SDLC• Contribute meaningfully to projects• Participate in code and architecture reviews• Communicate project plans, progress, and scope to clients• Continue learning, adding new Stacks to our team• Built a full-stack web application including a GraphQL/Apollo Server API used by both web and iOS and a React single page application with Redux

Sugar Land, Texas, Us

• Provide excellent customer service throughout the entire loaner car interaction, from counter to drive-off, with accuracy in the collection of vital client data, clarity in the explanation of terms, and precision in the vehicle inspection. • Resolve any and all client issues as they arise. • Inspect all returned loaner vehicles for damages and for service needed to maintain a presentable and well-functioning fleet of loaner vehicles for a luxury client base.

• Controlled the central stock of proprietary telematics parts for car2go North America and managed their distribution for 15 locations across the United States and Canada.• Worked closely with the procurement team, vendors, customs brokers, and logistics companies to procure parts and ensure prompt clearing and arrival of incoming and outgoing supply shipments.• Helped plan and execute location launches in Los Angeles and Brooklyn and facilitated several technical upgrades to the over 7000 vehicles in the North American fleet.• Repaired damaged and defective vehicle head units and cycled them back to locations to lower costs and increase vehicle availability.• Provided regular feedback to the internal logistics software developer to improve usability and functionality.• Assisted in the training of new fleet managers.

• Worked with the fleet manager and location manager to develop and execute daily plans of action to ensure maximum vehicle availability.• Planned and organized the workflow of 2 interns and coordinated the day to day operations of the cleaning service provider.• Achieved average vehicle ready-to-rent rates of 90% and higher for the first time in Austin following the second telematics hardware revision.

• Sought out vehicles throughout the city that were out of service, assessed their condition, diagnosed all existing issues, and returned them to service or transported them to a pertinent repair or maintenance facility according to the daily plan of action.• Updated, repaired, and replaced vehicle telematics hardware. • Executed a daily distribution strategy by staging vehicles in high usage areas throughout the city to maximize revenue potential.

Houston Coding Boot Camp Certificate Program, Full-Stack Web Development

Bachelor Of Science (Bs), University Studies

Radio-Television-Film And Computer Science