Vp Of Ux And Product Design
Workshare (Acquired By Skydox In 2012, Acquired By Litera In 2019)
Served on the core leadership team for Workshare. I led quarterly strategic product off-sites with investors and senior internal stakeholders, and implemented a monthly peer-review program, quarterly company-wide design review program, and monthly designer lunch program to engage all staff in the design process. Created the first Workshare user research, UX, product design team. Recruited and managed a team of 13 UX, user research, and visual design resources—enabling the transition from a client/server to SaaS-oriented technology suite. ⇒ Grew legacy user engagement dramatically, with concurrent improvement in NPS scores.⇒ Significantly reduced development time.⇒ Redefined software development process to ensure correct delivery of new features and UIs.⇒ Improved application stickiness and enhanced customer journey through harmonization of in- and out-of-product communications. ⇒ Awarded U.S. Patent for a key innovation in the company’s core product suite.Workshare is a next-generation enterprise collaboration platform that facilitates multi-party collaboration across departments, between offices, clients and among partners. Workshare solutions increase team and individual productivity and safeguard confidential information, ultimately securing corporate intellectual property, customer relationships and the organization's reputation. Today, information professionals in 70 countries rely on Workshare to create and control high-value content through advanced policy enforcement; secure cloud-enabled file sharing, comparison and synchronization features.