COGENCY GLOBAL offers a full range of statutory representation, compliance and corporate services in the U.S. including nonprofit, UCC & IP due diligence. We also offer document authentication, lien searching and registered agent services internationally. For more information, please visit www.cogencyglobal.com

Consilio is the global leader in legal consulting, eDiscovery and managed review services. Our worldwide team of professionals bring their expertise and a commitment to service excellence to every engagement, partnering with our clients to develop solutions to their most pressing challenges. Our eDiscovery and document review teams have deep experience in litigation and antitrust matters, HSR second requests, as well as internal and regulatory investigations. Consilio supports multinational law firms and corporations with innovative software, managed services and solutions that span eDiscovery, document review, information governance, regulatory compliance, data privacy, law department management, contracts management and legal analytics. Consilio is ISO 27001 certified, and can deploy its services rapidly and efficiently to clients anywhere in the world from offices and data centers across Europe, Asia and North America.For more information, please visit www.consilio.com

Directed all global commercial activities including sales, customer success, technical account management, upselling and renewals. Reported to the CEO and lead a team of more than 40 people with 7 direct reports.Led sales transformation and consistently exceeded targets with new forecasting models, Salesforce CRM implementation, restructured sales comp models and the company’s first formal sales training program. Doubled the number of field sales reps, created an inside sales function and launched a new corporate sectors team.⇒ Grew new customer revenue at 159%.⇒ Improved POC conversion rates from 41% to 65%.⇒ Established a formal partner program, increasing revenue by 254% in Y1 and 357% in Y2.⇒ Drove 158% growth in new logo acquisition with a market share focused strategy.Built a customer success program to provide business process and technical consultancy, account management, product training and renewals management. ⇒ Led customer renewal negotiations and achieved double-digit customer revenue growth.⇒ Maintained 96-98% annual customer retention.Kira's artificial intelligence extracts key concepts and data from documents. It helps professionals complete due diligence and other contract review tasks faster and more accurately, and gives corporations visibility into contractual obligations and risks. Kira was an early developer of machine learning contract analysis software, and today Kira is used by most of the world's top law firms and alternative legal service providers, and in a growing number of Fortune 1000 legal departments.

Recruited to transform strategic sales operations and restructure the sales team in preparation for company sale. Reported to the CEO as a strategic acquisition and integration advisor. Developed and executed acquisition and transition strategies with the CEO, COO and CFO. ⇒ Personally led sales efforts for the largest FY14 and FY15 wins.⇒ Contributed directly to acquisition by publicly traded CTM. ⇒ Refined bid proposal process and directly edited all major bids.⇒ Established a formal post-acquisition partner program, achieving 100% retention. Led sales transformation: managing to targets, formal territories, pricing integrity and solution selling. Developed training programs to leverage unique technology and services offerings. Implemented a comprehensive forecasting model, Salesforce CRM and a compensation model that ensured sales team accountability and commitment to new strategies while building core data for future business expansion.⇒ Grew pipeline by more than 200% each year with a dramatic increase in new client sales targets and exceptional target achievement.⇒ Doubled the sales team—while managing out 50% of the original, underperforming reps. CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate market. Its proven business strategy combines personalized service-excellence with client-facing technology solutions to deliver a return-on-investment to clients. Founded in 1994, the company employs more than 2,000 FTE staff globally and services clients in 83 cities across 53 countries.The company is listed on the Australian Securities Exchange (ASX: CTD).

Served on the core leadership team for Workshare. I led quarterly strategic product off-sites with investors and senior internal stakeholders, and implemented a monthly peer-review program, quarterly company-wide design review program, and monthly designer lunch program to engage all staff in the design process. Created the first Workshare user research, UX, product design team. Recruited and managed a team of 13 UX, user research, and visual design resources—enabling the transition from a client/server to SaaS-oriented technology suite. ⇒ Grew legacy user engagement dramatically, with concurrent improvement in NPS scores.⇒ Significantly reduced development time.⇒ Redefined software development process to ensure correct delivery of new features and UIs.⇒ Improved application stickiness and enhanced customer journey through harmonization of in- and out-of-product communications. ⇒ Awarded U.S. Patent for a key innovation in the company’s core product suite.Workshare is a next-generation enterprise collaboration platform that facilitates multi-party collaboration across departments, between offices, clients and among partners. Workshare solutions increase team and individual productivity and safeguard confidential information, ultimately securing corporate intellectual property, customer relationships and the organization's reputation. Today, information professionals in 70 countries rely on Workshare to create and control high-value content through advanced policy enforcement; secure cloud-enabled file sharing, comparison and synchronization features.

(merged with Workshare in September 2012)Led start-up business operations including legal structure and registration, London office setup, contract negotiations, product management and evangelization. I partnered with the CTO to establish technology direction. I led sales and marketing operations including branding, SEO, and web site. ⇒ Raised significant Angel, 1st round, and 2nd round PE investments. ⇒ Grew company to 20 employees, including a CEO, CFO and CMO, before acquiring US rival Workshare and UK start-up IdeaPlane and merging the 3 companies under the Workshare brand. SkyDox was a provider of cloud-enabled file sharing, synchronization and collaboration tools that allowed multiple users to simultaneously co-author, view and comment on same files.

Promoted to direct all InterAction CRM business operations outside the U.S.—including sales, marketing, channel partner development, and professional services with full P&L. Established and drove the division 5-year strategic plan, competitive strategy, and sales and marketing strategy, and made all pricing and discounting decisions. Influenced the U.S. product development team to ensure priority for international product enhancements. Contributed to M&A activity. Developed and launched an entirely new approach to account management and customer success called the Client Advisory Program. Its primary functions are to document, benchmark and enhance client satisfaction.⇒ More than doubled new client acquisition rates.⇒ Client Advisory was rolled out across LexisNexis North America—and was recognized by Reed Elsevier CEO with a Global Innovation Award.Promoted to expanded international role in 2009. ⇒ Grew InterAction business throughout Asia Pacific, established Sydney-based team and laid the groundwork for expansion into Canada.

Promoted to direct sales and marketing, channel partner development, and professional services with full P&L responsibility across Europe, Canada, Latin America, and Africa for this newly formed European subsidiary—following the LexisNexis acquisition of Interface Software. Led a dramatic growth in revenue, market share, and headcount, and leveraged my professional services sector expertise to evangelize CRM product value and benefits to managing partners of major legal, accounting, and consulting firms. ⇒ Achieved #1 sales results for every quarter. ⇒ Overachieved 2007 targets with the highest revenue growth in 2007—best performance across LexisNexis—recognized with CEO award. ⇒ Exceeded profit target with the largest Solutions contribution among all divisions across Europe, Canada, Latin America, and Africa—recognized with CEO award. ⇒ Developed and launched Professional Services and Consulting group.Designed and implemented a unique subscription offering including an unconditional guarantee, annual professional services, and embedded BI content. ⇒ Program success resulted in adoption by North American division in 2007. ⇒ Achieved 100% satisfaction—with 0 refund requests.

(acquired by LexisNexis in 2004)Responsible for long-term growth and pricing strategies, and direct and channel sales operations throughout the UK and Europe. ⇒ Grew revenue dramatically with extremely lean team that grew from 2-4. ⇒ Launched the InterAction Professional Markets program for accounting and finance sectors.⇒ Built an in-house professional services team.⇒ Integrated UK business into LexisNexis following acquisition. Interface Software and its flagship product InterAction established the importance of CRM for professional services firms. InterAction was the first CRM solution that enabled relationship-based organizations to create the Relationship Intelligence they need to generate new business and enhance client service. Interface Software received numerous accolades, including the Inc 500, the Deloitte & Touche Technology Fast 50 for Greater Chicagoland, the Deloitte & Touche Technology Fast 500 and the Upside Hot 100.

Promoted to lead European sales operations. Created and implemented sector-based sales strategy and developed and managed all aspects of pricing. Directed U.S.-based resources in marketing, software support and fulfillment.⇒ Grew software sales significantly, delivering the highest revenue of any region YoY.⇒ Expanded partner network from 1 to 5 resellers.

Managed sales pipeline and contract negotiations across 12 Western U.S. states and British Columbia, Alberta, and Saskatchewan with 6-month to 2-year sales cycles. Built and managed a channel partner network of 7 resellers and 3 consulting companies.⇒ Generated highest revenue of any sales professional YoY and exceeded sales targets every quarter.