Martina Pavelek Email & Phone Number

Brno, Jihomoravský, Česko

Brno, Jihomoravský, Česko

Leader of Operations department; owner of internal processes and tooling.- Responsible for overseeing and optimizing internal processes and tooling.- Managing and expanding a team of Internal Developers and Project Managers.- Design, implement, and maintain CRM processes (Dynamics) and integrate with tools like ZoomInfo, Business Central, Outreach, and.

Brno, Jihomoravský, Česko

Brno, Jihomoravský, Česko

- Part-time during maternity leave.- Providing analyses for Agent's and Team manager's KPI results.- Preparing data and presentation for daily huddle.

Okres Brno-město, Česká Republika

• Monitoring of team managers duties, reporting department results to Operation managers.
• Cross company communication with HR, Training&Development, Quality etc.
• KPI evaluation and reporting.
• Communication of business needs with vendor sites in Philippines and India.
• Organization and budget control of incentive activities.

Okres Brno-město, Česká Republika

• Managing a team of 12 people.
• Providing employee administration for team members.
• Motivation, coaching and personal/professional development of team members.

Okres Brno-město, Česká Republika

• Processing bookings and providing customer support.
• Handling communication with clients, airlines and business partners via email orcall.

Okres Brno-město, Česká Republika

Okres Brno-město, Česká Republika