Martina Pavelek Email & Phone Number

Brno, Jihomoravský, Česko

Brno, Jihomoravský, Česko

Leader of Operations department; owner of internal processes and tooling.- Responsible for overseeing and optimizing internal processes and tooling.- Managing and expanding a team of Internal Developers and Project Managers.- Design, implement, and maintain CRM processes (Dynamics) and integrate with tools like ZoomInfo, Business Central, Outreach, and PandaDoc.- Modeling and refining business and internal processes.- Developing and managing internal Customer Portals.

Brno, Jihomoravský, Česko

Brno, Jihomoravský, Česko

- Part-time during maternity leave.- Providing analyses for Agent's and Team manager's KPI results.- Preparing data and presentation for daily huddle.

Okres Brno-Město, Česká Republika

● Monitoring of team managers duties, reporting department results to Operation managers.● Cross company communication with HR, Training&Development, Quality etc.● KPI evaluation and reporting.● Communication of business needs with vendor sites in Philippines and India.● Organization and budget control of incentive activities.

Okres Brno-Město, Česká Republika

● Managing a team of 12 people.● Providing employee administration for team members.● Motivation, coaching and personal/professional development of team members.

Okres Brno-Město, Česká Republika

● Processing bookings and providing customer support.● Handling communication with clients, airlines and business partners via email orcall.

Okres Brno-Město, Česká Republika

Okres Brno-Město, Česká Republika