Darien West Email & Phone Number

Portland, Oregon, United States

As a Technology Solutions Expert and founder of Shalom Technology Solutions, I specialize in supporting businesses, entreprenuers and social organizations create a technology plan that works and can be successfully implemented in a timely manner. See more at www.darienwest.com

Los Angeles, California, United States

*Exude dynamic, fun, friendly and confident energy when greeting clients and with participants during weekly game show.*Advertise and market upcoming events with enthusiasm prior start of show and during the game.*Demonstrate masterful microphone performance skills with emphasis on commanding a large crowd using vocal dynamics, pausing and responsive.

New York, New York, United States

*Spearhead the delivery of top-notch distance learning training courses, Utilizing conferencing software like zoom, WebEx, Teams, and other relevant tools to create engaging and interactive virtual learning experiences.*Direct and oversee structured learning programs, ensuring the highest standards of quality and monitoring the outcomes to guarantee.

Hood River, Oregon, United States

*Lead technician responsible for drafting internal help documentation, self-guided help, procedure instructions, advisories.*Provide onboarding training to new hires in person or remotely.*Organize, contextualize and write clear, concise technical prose direct to target demographic.*Utilize technical knowledge of advanced writing skills to revitalize and.

Portland, Oregon, United States

*Transform the interaction with our customers with empathy, compassion, and a determination to resolve their technical issues in a timely manner.*Act as a single point of contact, by taking ownership of customer issues reported and seeing problems through to resolution.*Diagnose and troubleshoot technical issues related to hardware, software account.

Manhattan Beach, California, United States

*Troubleshooting and assisting users with network issues e.g. identifying proper networks, and assisting users in connecting /reconnecting to network.*Assisting user in accessing and setting up their email on mobile devices.*Troubleshooting hardware failures device storage management installation and / or troubleshooting of cell devicesoftware.

Los Angeles, California, United States

TECHNOLOGY PRODUCTIVITY CONSULTANT (TPC): Provide most up to date technology and process best practices to the Network Office, consisting of 180+ financial advisors in 4 district offices.*Consulted with financial representatives and teams to improve operational efficiencies through technology adoption and increases ROI by improving client satisfaction.

Portland, Oregon, United States

*Provided high quality and quick Tier 1/Tier 2 helpdesk support to resolve problems to the end users satisfaction.*Modified configurations, utilities, software defaults settings, for local workstations and devices on network.*Managed PC setup & deployment for new employees using Surface Pro hardware, MDT and PowerShell scripts.*Repaired / replaced faulty.

Thousand Oaks, California, United States

*Provided instructor Led Training for Skype for Business key features.*Supported in daily updates and providing professional opinion for improvement of curriculum.*Operated in a dynamic and fast paced team environment.*Rendered evalutions to provide critical feedback for client.

Los Angeles County, California, United States

-Developed and maintained web SEO optimized content for emerging business unit.-Establish and manage social media content for corporate branding.-Assisted with Excel and SharePoint classes and provided internal network and technology.-Specialized ILT for multi-national corporations with a concentration in Quality Assurance and Web Automation using JAVA.

Greater Los Angeles Area

 Design and develop courses, instructional materials, online media, benchmarks and performance evaluations Coordinate joint projects and initiatives with the ITE and external partners and provide project management support for production teams Facilitate technical, functional, and soft skills training for new and existing students as career preparation

Greater Los Angeles Area

 Developed curriculum that engaged students with basic computer hardware/software for certifications Coordinated and supervised staff and students Trained students to do effective small group and individual presentations  Provided IT support to organization in equipment recommendations, upgrades and repairs

Portland, Oregon Area

Bachelor'S Degree In Progress, Social Sciences, Black Studies

Activities and Societies: Association of African Students (AAS) Portland State University TV (PSU.tv) Filipino American Club Black Student.

Bootcamp In Software Engineering

Internship In Network Administration & System Engineering