• Directed end-to-end development of consumer-facing AI products; organized multimodal AI, UX research and design, front-end, and human-in-the-loop teams to produce features• Established new computer vision R&D team to extract insights from real estate media; produced and socialized product strategy to secure leadership buy-in and codify team's role• Mentored cross-functional team members while completing company's people manager entry program; managed mentee development of and progress toward development goals

• Spearheaded machine learning transformation of home-buying business' valuation division; automated production and improved valuation accuracy for billion dollar purchasing operation• Managed diverse portfolio of machine learning products spanning multiple teams; defined product roadmap and drove 15+ concurrent initiatives to meet performance targets• Curated immersive product manager internship; recruited and supervised intern

• Crafted company's multi-year valuation product strategy; socialized vision and secured buy-in from senior leaders and integrated it into partner teams' annual plans to codify alignment• Orchestrated rollout of a significant Zestimate algorithm enhancement; partnered with tech, communications, and marketing teams to execute and message release which improved public valuation accuracy across 104MM homes

• Kick-started user experience research that uncovered need for changes to Zillow website; led design of enhancements to pages viewed by 175MM unique monthly users

• Designed and delivered platform that removed technical barriers to developing statistical models; conducted interviews with data scientists and analyzed productivity metrics to shape product; reduced model development timelines from 6 months to 1 month• Enlisted 6 teams to create platform that uses machine learning and artificial intelligence to detect and resolve application failures; employed Agile processes to manage delivery and integrate products from competing departments; reduced annual support costs by $8MM• Launched automated software delivery system for data engineering division; quantified benefit and secured funding; automated manual software delivery process and saved $7MM annually• Managed migration of company’s failure alerts platform to Amazon Web Services (AWS) cloud infrastructure; defined product vision by prioritizing new features and identifying opportunities to leverage AWS capabilities; increased platform adoption by 20 teams

Pioneered the technology organization’s implementation of innovative cloud computing and database infrastructure. Provided collaborative technical leadership to teams across multiple sites. Active leader in defining cutting-edge objectives for the organization and delivering results to achieve those objectives.• Led team of 10 engineers to construct company’s first AWS-hosted computing and database infrastructure platform; garnered support from architecture, security, and technology management teams, and reduced annual hardware costs by $6MM• Spearheaded new cross-functional cloud platform team; communicated benefit to senior management; team received company award for building cutting-edge cloud solutions• Conducted root cause analysis of critical mobile application outage; acted as intermediary between company and AWS to resolve defect and restore service to 50MM customers• Digitized company's paper-based interview management process; collaborated with human resources department to design an intuitive web application used to assess recruiter performance and to schedule and conduct interviews of more than 600 job candidates

Defined, developed, and implemented leading edge computing and database technologies• Built real-time customer-facing applications; translated customer needs into technical requirements; enabled 50MM customers to customize web and mobile banking experiences• Designed and implemented company’s first AWS-hosted, open-source batch application; project's success sparked company's move to cloud infrastructure for big data processing• Launched organization’s first open-source database; evaluated prospective solutions on basis of performance and cost; database serves 2MM daily requests for customer profile pictures and other web and mobile display preferences

Managed the vendor transition and daily operations of a geographically distributed application support team and delivered productivity-boosting initiatives.• Coordinated international and domestic vendor transition for company's data support organization; completed 2 weeks ahead of schedule saving $300K• Led team of engineers and process managers to streamline company documentation standards; reduced number of documents required for software deployments from 20 to 2