Dwain Meyer Email & Phone Number

Responsible for system administration and organization-wide learning and development activities in the Learning Management System (LMS). Manage content and features of the LMS and ensure standardization in LMS and learning methodologies across the organization. Core responsibilities include upgrades, system changes, maintenance, process improvement, and related configuration. Upskill LMS users in effective use of the LMS. Learning administration spans across the organization, as well as with affiliated entities and partnerships. Cornerstone System Administration- Oversee and maintain optimal function of LMS which includes customization, development, maintenance, and upgrade to system, courses, and modules. - Interface with course designers and facilitators to understand specific needs, while setting up and maintaining standards for course monitoring, reporting and resources aligned with effective learning methodologies. - Provide technical support, troubleshooting, best practices, and resources to support LMS users. - Sets up and manages user licenses, roles, permissions, and profiles for varied levels of access in LMS. - Maintain system and partners with vendor in upgrades and improvements serves as lead liaison with LMS vendor and external learning vendors - Partner with HRIS administrator and Information Systems (IS) for alignment in systems. - Leads the LMS intake process and audit process to ensure LMS standards, course design, and annual requirements are accurate and efficient. - Create, execute, and improve process of LMS workflow to support effective learning and course deployment. - Create repeatable standard reporting for accountability of required courses and customized reports to meet key learning strategic initiatives. - Monitor learning coordinator’s day-to-day responsibilities for accuracy and maximized internal customer outcomes and advises on improvements; supports as needed. - Advise and partner with learning coordinator and department training coordinators/facilitators to implement best practices and assure compliance for regulatory courses. Development and Facilitation- Advance skills in LMS users; facilitates sessions to share updates and best practices for training-related roles. (e.g., department trainers, designers, facilitators, coordinators, administrative staff, etc.) in LMS and best practices for their sessions. - Consult with teams on most efficient use of LMS and how to creatively use the system for better outcomes aligned to adult learning theory in areas like badges, gamification, etc.

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  Southern Oregon University

  Speech Communication And Rhetoric