Managed and coached a group of IT Analysts. Managed day to day operations, including escalation and problem resolution. Provided IT status reports to C-suite personnel. Escalated items as business needs required.

Developed processes and programs to migrate from a legacy payroll system to ADP. Developed integration from vendor web/rest APIs to SQL Server. Converter reports from MS Access to SSRS and/or Power BI. Rewrote code in MS Access database to change functionality based on business process changes. Continuous improvement on SSIS processes.

Gathered business processes, originated training material, and performed training sessions as a decisive leader and supportive mentor, coordinating with cross-functional staff. Reconfigured applications to improve functionality and elevate productivity under heavy workload.  Championed unique DataSplice forms that drove a productivity improvement of 300+ hours ($12K) monthly and additional cost savings of $150 monthly on paper.  Expanded expertise in Maximo report generation and coached new hires on all relevant procedures. Enabled smooth migration of Crystal and Web Intelligence reports to Power BI, leveraging practices that earned immediate recognition and are now considered company gold standard. Installed and configured Win Server 2008, strictly complying with company policies. Acted as the principal liaison with users to craft clear and useful standing reports and functional dashboards, focusing on data-driven decision making and swift issue resolution.  Excelled as content expert in Microsoft SQL Server 2000, including creating a new employee handbook. Established requirements documents and performed UA testing as a subject matter expert. Collaborated with report consumers for characteristics, showcasing strong interpersonal acumen. Prepared and issued instructions concerning generation, completion, and distribution of a wide array of reports, cutting down relevant work-hours while also eliminating major reporting errors.

Collaborated with Maximo end-users for application enhancements within a high-stress, deadline-focused environment, supporting new revenue. Built out specialized reports and dashboards that improved long-term decision making. Generated complex queries and stored procedures while constantly seeking out ways to improve productivity amongst teams and engagements. Migrated multiple facets of SAP BusinessObjects to current version on-time and on-budget, and provided internal consulting to other analysts with similar efforts globally. Cited as a major component in overall report system direction and implementation. Chosen as SAP BusinessObjects trainer for 1.2K users, creating enhanced instructional material. Revamped system administrator for SAP BusinessObjects Business Intelligence 4.0 and reduced issues across upgrades and rollouts. Reported status to client and forged critical partnerships with stakeholders.