Engineer Test Senior
EVDO Level 3 Customer Support Engineer - Chandler/Tempe, AZ 2005 - 2009•Log and system performance analysis, customer issue lab reproduction and solution testing, and interface between customer and development teams for case management.•Created and reviewed technical support documents and procedures for customers.Over-The-Air 1X EVDO Lab - Fort Worth, TX 2004 •EVDO RF data collection, testing, analyses, and evaluation of performance.Over-The-Air 1X CDMA Lab - Fort Worth, TX 2002 - 2004•Performed integration and testing of Motorola's latest 1X CDMA infrastructure using collected data for analyses to evaluate software system and device performance.•Performed RF simulations and design during the preliminary lab setup phase.R16.0 1X CDMA Field Trial - Wakayama, JP 2001•Generated extensive object-oriented Visual Basic scripts, Perl scripts, Excel macros, and Excel templates to help evaluate system performance for the field trial.Propagation Study - Arlington Heights, IL 2000•Specified equipment requirements and conducted data collection for the propagation study (3.65 GHz and 1.9875 GHz) and NetPlan evaluation.•Post-processed the field measurements using Perl and k-shell scripts.CDMA-One Network Deployment Optimization - Osaka, JP 1997 - 1999•Supported CDMA-One Deployment including evaluating the RF coverage and system performance using IS-95A/B. •Developed Perl software routines to determine FTO, drop call, and inter-carrier handoff detection and location using mobile log files.•Helped develop cellular neighbor "sho_time" optimization tool that used mobile logs to optimize a pre-commercial CDMA system neighbor list. •Assisted with on-the-job training for the Japanese to optimize the CDMA-One Network.CDMA Network Deployment Optimization - L.A. Area, CA 1996 - 1997•Performed direct customer interface and field troubleshooting, and evaluation of the R.F. coverage and system performance, for CDMA AirTouch deployment.